Extérieur

Avis sur Delta Hotels by Marriott Northampton

4 out of 5
Delta Hotels by Marriott Northampton
Eagle Drive, Northampton, England

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 41 avis sur 62." "
Note des voyageurs de 8 (Bien), d’après 14 avis sur 62." "
Note des voyageurs de 6 (Satisfaisant), d’après 3 avis sur 62." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 62." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 62." "

9,2/10

Propreté

9,2/10

Personnel et service

9,4/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Richard

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had a fantastic stay wish we'd booked 2 nights and will definitely stay again when in the area
Séjour de 1 nuit en mai 2024

10/10 Excellent

Tyrone

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very quiet and peaceful. Shame there was no POOL
Séjour de 1 nuit en mai 2024
Réponse de The Front Office Team le 27 mai 2024
Dear Tyrone,Thank you for choosing Delta Hotels by Marriott Northampton for your recent stay. We appreciate your feedback and are delighted to hear that you had a wonderful experience with us.We strive to provide our guests with the highest level of comfort and service, and we are thrilled to hear that our efforts have not gone unnoticed. Our team of dedicated professionals is committed to providing exceptional service, and we are pleased to hear that our team exceeded your expectations.Thank you for taking the time to share your positive stay with us. We hope to have the pleasure of welcoming you back to Delta Hotels by Marriott Northampton soon.Yours Sincerely,The Front Office Team

10/10 Excellent

Sarah

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Clean, modern hotel although far too warm in the corridors.
Séjour de 1 nuit en mai 2024
Réponse de SD le 12 mai 2024
Dear Sarah,On behalf of the entire hotel team, I want to thank you for sharing your feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all our department leaders as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Front DeskSincerely,Front Desk

10/10 Excellent

Graham

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent
Séjour de 2 nuits en mars 2024
Réponse de SD le 9 mai 2024
Dear Graham, On behalf of the entire hotel team, I want to thank you for sharing your feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all our department leaders as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Front DeskSincerely,Front Desk

10/10 Excellent

Edward

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room was very spacious and toilet clean, excellent and modern decorations.
Séjour de 1 nuit en avril 2024
Réponse de Front Desk le 1 mai 2024
Good Morning,On behalf of the entire hotel team, I want to thank you for sharing your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all our department leaders as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Kind Regards,Front Desk

10/10 Excellent

Julie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
All staff very pleasant , welcoming and helpful. Very good value for money
Séjour de 1 nuit en avril 2024
Réponse de Front Desk le 1 mai 2024
Good Morning,On behalf of the entire hotel team, I want to thank you for sharing your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all our department leaders as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Kind Regards,Front Desk

8/10 Bien

jurgen, Kessel

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good bed.
Séjour de 2 nuits en avril 2024
Réponse de SD le 19 avr. 2024
Dear Jurgen,On behalf of the entire hotel team, I want to thank you for sharing your feedback.Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Front Desk

10/10 Excellent

Patel

Voyage en famille
Les points forts : Équipements
Really enjoyed our stay. Great value for money. Very spacious tastefully decorated suite.
Séjour de 2 nuits en mars 2024
Réponse de sd le 13 avr. 2024
Dear Patel,Thank you for taking the time to share your positive experience with us. We are glad to hear that you enjoyed your stay and that our team was able to provide you with excellent service. We hope to be able to welcome you back soon for another wonderful stay.Sincerely,Front Desk

10/10 Excellent

Tony

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really nice stay
Séjour de 1 nuit en mars 2024
Réponse de SD le 13 avr. 2024
Dear Tony,Thank you for taking the time to share your positive experience with us. We are glad to hear that you enjoyed your stay and that our team was able to provide you with excellent service. We hope to be able to welcome you back soon for another wonderful stay.Sincerely,Front Desk

10/10 Excellent

Fozia

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful
Wonderful and Amazing
Séjour de 1 nuit en février 2024
Réponse de SD le 23 févr. 2024
Dear Fozia,Thank you for taking the time to leave us a positive review of your stay here with us at Delta Hotels Marriott Northampton.I am glad we were able to meet your expectations and we hope for the opportunity to serve you again in the future, and we thank you for your continued support.Sincerely,Front Desk

10/10 Excellent

Keith

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A Great Stay
A quality hotel with great facilities, immaculate rooms and a great location close to road links. The restaurant food was good quality if a little pricey and breakfast is very expensive. Fantastic staff who couldn’t do enough to help throughout my stay. Nice, well equipped gym with running and cross fit machines and free weights.
Séjour de 4 nuits en février 2024
Réponse de SD le 23 févr. 2024
Dear Keith,Thank you for taking the time to leave us a positive review of your stay here with us at Delta Hotels Marriott Northampton.I am glad we were able to meet your expectations and we hope for the opportunity to serve you again in the future, and we thank you for your continued support.Sincerely,Front Desk

10/10 Excellent

Gordon

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stay here often nice peaceful location, very friendly staff
Séjour de 1 nuit en février 2024
Réponse de SD le 9 févr. 2024
Dear Mr. Gordon,On behalf of the entire hotel team, I want to thank you for your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all our department leaders as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Kind regards,Front Desk

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Hotel was very quiet and no one at bar to serve. Evening meal menu very limited. Gone from up market to pub grub. Steak £35 and does not even include a side salad/ chips or anything. A real let down. We have stayed here many times. Worst meal we have had. Breakfast nice but someone clearing the table as you are eating is rude.
Séjour de 1 nuit en janvier 2024
Réponse de SD le 9 févr. 2024
Dear Guest,We apologize for the disappointing experience you had during your recent stay. Your feedback is valuable to us, and we will address your concerns promptly. Please know that we are committed to improving and hope to welcome you back for a better experience in the future.Kind regards,Front Desk

4/10 Médiocre

MR

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de The Front Office Team le 14 janv. 2024
Dear Guest,Thank you for your feedback.Kind regards,The Front Office Team

6/10 Satisfaisant

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté et personnel et service
Séjour de 1 nuit en janvier 2024
Réponse de The Front Office Team le 14 janv. 2024
Dear Guest,Thank you for your feedback.Kind regards,The Front Office Team

10/10 Excellent

Natasha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic value! Room very spacious and comfortable.
Séjour de 1 nuit en décembre 2023
Réponse de SD le 31 déc. 2023
Dear Natasha,Thank you for taking the time to review your recent stay with us at the Delta Marriott Northampton. I am delighted to learn that you thoroughly enjoyed your stay with us.We do hope to welcome you back again soon in 2024.Kind regards, Front Desk

10/10 Excellent

Harvinder

Séjour de 1 nuit en décembre 2023
Réponse de The Front Office Team le 14 janv. 2024
Dear Guest,Thank you for your feedback. We look forward to welcoming you back to our hotel soon.Kind regards,The Front Office Team

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de The Front Office Team le 19 déc. 2023
Dear John,Thank you very much for your positive feedback, we look forward to welcoming you back yo our hotel soon.Kind regards,The Front Office Team

10/10 Excellent

Kevin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Upgrade has made huge difference. Looks vibrant and clean and highly functional. Staff all very friendly and made our stay so very comfortable and enjoyable. Thanks to all!
Séjour de 5 nuits en décembre 2023
Réponse de The Front Office Team le 12 déc. 2023
Dear Kevin,Thank you for choosing Delta Hotels by Marriott Northampton for your recent stay. We appreciate your feedback and are delighted to hear that you had a wonderful experience with us.We strive to provide our guests with the highest level of comfort and service, and we are thrilled to hear that our efforts have not gone unnoticed. Our team of dedicated professionals is committed to providing exceptional service, and we are pleased to hear that our team exceeded your expectations.Thank you for taking the time to share your positive stay with us. We hope to have the pleasure of welcoming you back to Delta Hotels by Marriott Northampton soon.Yours Sincerely,The Front Office Team

10/10 Excellent

Gordon

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great quiet location, comfy bed good shower, perfect for a stop over
Séjour de 1 nuit en novembre 2023
Réponse de The Front Office Team le 12 déc. 2023
Dear Gordon,Thank you for choosing Delta Hotels by Marriott Northampton for your recent stay. We appreciate your feedback and are delighted to hear that you had a wonderful experience with us.We strive to provide our guests with the highest level of comfort and service, and we are thrilled to hear that our efforts have not gone unnoticed. Our team of dedicated professionals is committed to providing exceptional service, and we are pleased to hear that our team exceeded your expectations.Thank you for taking the time to share your positive stay with us. We hope to have the pleasure of welcoming you back to Delta Hotels by Marriott Northampton soon.Yours Sincerely,The Front Office Team

10/10 Excellent

Brian

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de SD le 20 nov. 2023
Dear Brian,Thank you for taking the time to tell us about your experience at Delta Hotels Marriott Northampton. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing to stay at the Marriott Northampton.Sincerely,Front Desk

10/10 Excellent

Robin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de SD le 20 nov. 2023
Dear Robin,Thank you for taking the time to review your recent stay with us at Delta Hotels Marriott Northampton.I am delighted to learn that you thoroughly enjoyed your stay with us.We do hope to welcome you back again soon..Sincerely,Front Desk

10/10 Excellent

Rita

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hotel is rather isolated but easy driving from the motorway. Taxi into town cost £8.
Séjour de 2 nuits en novembre 2023
Réponse de SD le 20 nov. 2023
Dear Rita,Thank you for taking the time to review your recent stay with us at Delta Hotels Marriott Northampton.I am delighted to learn that you thoroughly enjoyed your stay with us.We do hope to welcome you back again soon.Sincerely,Front Desk

10/10 Excellent

AMANDA

Séjour de 1 nuit en novembre 2023
Réponse de The Front Office Team le 12 nov. 2023
Dear Amanda,Thank you for choosing Delta Hotels by Marriott Northampton for your recent stay. We appreciate your feedback and are delighted to hear that you had a wonderful experience with us.We strive to provide our guests with the highest level of comfort and service, and we are thrilled to hear that our efforts have not gone unnoticed. Our team of dedicated professionals is committed to providing exceptional service, and we are pleased to hear that our team exceeded your expectations.Thank you for taking the time to share your positive stay with us. We hope to have the pleasure of welcoming you back to Delta Hotels by Marriott Northampton soon.Yours Sincerely,The Front Office Team

6/10 Satisfaisant

Ian

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Price for food and drink was excessive, £2-50 for a bag of Walkers Crisps, £2 for a small can of water, breakfast an extra £18 per person, after charging me £120 for a basic twin room would of thought breakfast would be included. Probably will not stay there again.
Séjour de 1 nuit en octobre 2023
Réponse de SD le 2 nov. 2023
Dear Daniel,Thank you for choosing to stay at Delta Hotels by Marriott Northampton. We also acknowledge your concerns regarding the high food prices, and we greatly appreciate your feedback. We will take this into consideration as we constantly strive to enhance our services.Thank you once again for choosing to stay with us, and we look forward to your next visit.Kind regards,The Reception Team

4/10 Médiocre

Jay

Absolutely terrible and overpriced restaurant. Avoid.
Séjour de 1 nuit en octobre 2023
Réponse de SD le 19 oct. 2023
Dear JayWe are sorry to hear that you had such a negative experience at our restaurant. We apologize for any disappointment and inconvenience caused during your visit.We have shared your feedback with our restaurant team.We value your patronage and hope to have the opportunity to welcome you back for a better dining experience in the future.Sincerely,Hotel Reception

8/10 Bien

Stewart

Séjour de 1 nuit en octobre 2023
Réponse de The Front Office Team le 17 oct. 2023
Dear Stewart,Thank you for your feedback, we look forward to welcoming you back to our hotel soon.Kind regards,The Front Office Team

10/10 Excellent

Timoth

Séjour de 1 nuit en septembre 2023
Réponse de The Front Office Team le 25 sept. 2023
Dear Timoth ,Thank you for choosing Delta Hotels by Marriott Northampton for your recent stay. We appreciate your feedback and are delighted to hear that you had a wonderful experience with us.We strive to provide our guests with the highest level of comfort and service, and we are thrilled to hear that our efforts have not gone unnoticed. Our team of dedicated professionals is committed to providing exceptional service, and we are pleased to hear that our team exceeded your expectations.Thank you for taking the time to share your positive stay with us. We hope to have the pleasure of welcoming you back to Delta Hotels by Marriott Northampton soon.Yours Sincerely,The Front Office Team

8/10 Bien

Terry

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023
Réponse de The Front Office Team le 22 sept. 2023
Dear Terry ,Thank you for choosing Delta Hotels by Marriott Northampton for your recent stay. We appreciate your feedback and are delighted to hear that you had a wonderful experience with us.We strive to provide our guests with the highest level of comfort and service, and we are thrilled to hear that our efforts have not gone unnoticed. Our team of dedicated professionals is committed to providing exceptional service, and we are pleased to hear that our team exceeded your expectations.Thank you for taking the time to share your positive stay with us. We hope to have the pleasure of welcoming you back to Delta Hotels by Marriott Northampton soon.Yours Sincerely,The Front Office Team

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023
Réponse de The Front Office Team le 18 sept. 2023
Dear Anonymous,Thank you for choosing Delta Hotels by Marriott Northampton for your recent stay. We appreciate your feedback and are delighted to hear that you had a wonderful experience with us.We strive to provide our guests with the highest level of comfort and service, and we are thrilled to hear that our efforts have not gone unnoticed. Our team of dedicated professionals is committed to providing exceptional service, and we are pleased to hear that our team exceeded your expectations; particularly "Name of Associate". We will be sure to share your kind words with him/her.Thank you for taking the time to share your positive stay with us. We hope to have the pleasure of welcoming you back to Delta Hotels by Marriott Northampton soon.Yours Sincerely,The Front Office Team

8/10 Bien

Simon

Nice modern hotel
Séjour de 1 nuit en septembre 2023
Réponse de The Front Office Team le 18 sept. 2023
Dear Simon,Thank you for choosing Delta Hotels by Marriott Northampton for your recent stay. We appreciate your feedback and are delighted to hear that you had a wonderful experience with us.We strive to provide our guests with the highest level of comfort and service, and we are thrilled to hear that our efforts have not gone unnoticed. Our team of dedicated professionals is committed to providing exceptional service, and we are pleased to hear that our team exceeded your expectations; particularly "Name of Associate". We will be sure to share your kind words with him/her.Thank you for taking the time to share your positive stay with us. We hope to have the pleasure of welcoming you back to Delta Hotels by Marriott Northampton soon.Yours Sincerely,The Front Office Team

10/10 Excellent

James

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good hotel
Séjour de 1 nuit en septembre 2023
Réponse de The Front Office Team le 18 sept. 2023
Dear James,Thank you for choosing Delta Hotels by Marriott Northampton for your recent stay. We appreciate your feedback and are delighted to hear that you had a wonderful experience with us.We strive to provide our guests with the highest level of comfort and service, and we are thrilled to hear that our efforts have not gone unnoticed. Our team of dedicated professionals is committed to providing exceptional service, and we are pleased to hear that our team exceeded your expectations; particularly "Name of Associate". We will be sure to share your kind words with him/her.Thank you for taking the time to share your positive stay with us. We hope to have the pleasure of welcoming you back to Delta Hotels by Marriott Northampton soon.Yours Sincerely,The Front Office Team

10/10 Excellent

Vadney

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Goood location. Easy access to shopping centre and parks.
Séjour de 3 nuits en août 2023
Réponse de The Front Office Team le 18 sept. 2023
Dear Vadney,Thank you for choosing Delta Hotels by Marriott Northampton for your recent stay. We appreciate your feedback and are delighted to hear that you had a wonderful experience with us.We strive to provide our guests with the highest level of comfort and service, and we are thrilled to hear that our efforts have not gone unnoticed. Our team of dedicated professionals is committed to providing exceptional service, and we are pleased to hear that our team exceeded your expectations; particularly "Name of Associate". We will be sure to share your kind words with him/her.Thank you for taking the time to share your positive stay with us. We hope to have the pleasure of welcoming you back to Delta Hotels by Marriott Northampton soon.Yours Sincerely,The Front Office Team

10/10 Excellent

Natalie

Séjour de 1 nuit en août 2023
Réponse de The Front Office Team le 18 sept. 2023
Dear Natalie,Thank you for choosing Delta Hotels by Marriott Northampton for your recent stay. We appreciate your feedback and are delighted to hear that you had a wonderful experience with us.We strive to provide our guests with the highest level of comfort and service, and we are thrilled to hear that our efforts have not gone unnoticed. Our team of dedicated professionals is committed to providing exceptional service, and we are pleased to hear that our team exceeded your expectations; particularly "Name of Associate". We will be sure to share your kind words with him/her.Thank you for taking the time to share your positive stay with us. We hope to have the pleasure of welcoming you back to Delta Hotels by Marriott Northampton soon.Yours Sincerely,The Front Office Team

8/10 Bien

Maris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023
Réponse de The Front Office Team le 18 sept. 2023
Dear Maris,Thank you for choosing Delta Hotels by Marriott Northampton for your recent stay. We appreciate your feedback and are delighted to hear that you had a wonderful experience with us.We strive to provide our guests with the highest level of comfort and service, and we are thrilled to hear that our efforts have not gone unnoticed. Our team of dedicated professionals is committed to providing exceptional service, and we are pleased to hear that our team exceeded your expectations; particularly "Name of Associate". We will be sure to share your kind words with him/her.Thank you for taking the time to share your positive stay with us. We hope to have the pleasure of welcoming you back to Delta Hotels by Marriott Northampton soon.Yours Sincerely,The Front Office Team

10/10 Excellent

mark

Séjour de 1 nuit en août 2023
Réponse de The Front Office Team le 27 août 2023
Dear Mark ,Thank you for choosing Delta Hotels by Marriott Northampton for your recent stay. We appreciate your feedback and are delighted to hear that you had a wonderful experience with us.We strive to provide our guests with the highest level of comfort and service, and we are thrilled to hear that our efforts have not gone unnoticed. Our team of dedicated professionals is committed to providing exceptional service, and we are pleased to hear that our team exceeded your expectations.Thank you for taking the time to share your positive stay with us. We hope to have the pleasure of welcoming you back to Delta Hotels by Marriott Northampton soon.Yours Sincerely,The Front Office Team

8/10 Bien

Gordon

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice hotel peaceful until 5.00am then traffic noise from dual carriageway, this my only issue apart from that good bed good pillows and good food. Plus free secure parking
Séjour de 1 nuit en août 2023
Réponse de Front Desk le 25 août 2023
Dear Gordon,On behalf of the entire hotel team, I want to thank you for sharing your positive feedback with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the relevant departments as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!Kind Regards,Front Desk

10/10 Excellent

James

Séjour de 1 nuit en août 2023
Réponse de The Front Office Team le 14 août 2023
Dear James,Thank you for choosing Delta Hotels by Marriott Northampton for your recent stay. We appreciate your feedback and are delighted to hear that you had a wonderful experience with us.We strive to provide our guests with the highest level of comfort and service, and we are thrilled to hear that our efforts have not gone unnoticed. Our team of dedicated professionals is committed to providing exceptional service, and we are pleased to hear that our team exceeded your expectations.Thank you for taking the time to share your positive stay with us. We hope to have the pleasure of welcoming you back to Delta Hotels by Marriott Northampton soon.Yours Sincerely,The Front Office Team

10/10 Excellent

Andrew

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely staff, nice room and decent food. Will stay again.
Séjour de 1 nuit en juillet 2023
Réponse de The Front Office Team le 30 juil. 2023
Dear Andrew,Thank you for choosing Delta Hotels by Marriott Northampton for your recent stay. We appreciate your feedback and are delighted to hear that you had a wonderful experience with us.We strive to provide our guests with the highest level of comfort and service, and we are thrilled to hear that our efforts have not gone unnoticed. Our team of dedicated professionals is committed to providing exceptional service, and we are pleased to hear that our team exceeded your expectations.Thank you for taking the time to share your positive stay with us. We hope to have the pleasure of welcoming you back to Delta Hotels by Marriott Northampton soon.Yours Sincerely,The Front Office Team

8/10 Bien

Jeff

Séjour de 1 nuit en juillet 2023
Réponse de Front Desk le 25 août 2023
Dear Jeff,On behalf of the entire hotel team, I want to thank you for sharing your positive feedback with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the relevant departments as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!Kind Regards,Front Desk

10/10 Excellent

Avi

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en juillet 2023
Réponse de The Front Office Team le 30 juil. 2023
Dear Avi,Thank you for choosing Delta Hotels by Marriott Northampton for your recent stay. We appreciate your feedback and are delighted to hear that you had a wonderful experience with us.We strive to provide our guests with the highest level of comfort and service, and we are thrilled to hear that our efforts have not gone unnoticed. Our team of dedicated professionals is committed to providing exceptional service, and we are pleased to hear that our team exceeded your expectations.Thank you for taking the time to share your positive stay with us. We hope to have the pleasure of welcoming you back to Delta Hotels by Marriott Northampton soon.Yours Sincerely,The Front Office Team

10/10 Excellent

Peter

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The barriers when exiting takes too long to open
Séjour de 1 nuit en juillet 2023
Réponse de Front Desk le 24 juil. 2023
Dear Peter,On behalf of the entire hotel team, I want to thank you for sharing your positive feedback with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the relevant departments as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Thank youKind Regards,Front Desk

2/10 Horrible

Philip

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Like an old peoples home.
Séjour de 1 nuit en juillet 2023
Réponse de Front Desk le 24 juil. 2023
Dear Guest,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations in some points. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this experience from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.Thank YouKind Regards,Front Desk

10/10 Excellent

Teresa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2023
Réponse de Front Desk le 24 juil. 2023
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing your positive feedback with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the relevant departments as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Thank YouKind Regards,Front Desk

10/10 Excellent

Ethan

Séjour de 2 nuits en juin 2023
Réponse de Front Desk le 30 juin 2023
Dear Ethan, Thank you for your feedback, your comments have been passed to the relevant departments.

8/10 Bien

Ian

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juin 2023
Réponse de Front Desk le 30 juin 2023
Dear Ian, Thank you for your feedback, your comments have been passed to the relevant departments.

8/10 Bien

C H

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2023
Réponse de The Front Office Team le 26 juin 2023
Dear C H, Thank you for your feedback, your comments have been passed to the relevant departments. Kind regards, The Front Office Team

8/10 Bien

Joe

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en juin 2023
Réponse de The Front Office Team le 26 juin 2023
Dear Joe, Thank you for your feedback, your comments have been passed to the relevant departments. Kind regards, The Front Office Team

10/10 Excellent

Nemish

Les points forts : Propreté et personnel et service
Good
Séjour de 1 nuit en juin 2023
Réponse de The Front Office Team le 16 juin 2023
Dear Nemish ,Thank you for choosing Delta Hotels by Marriott Northampton for your recent stay. We appreciate your feedback and are delighted to hear that you had a wonderful experience with us.We strive to provide our guests with the highest level of comfort and service, and we are thrilled to hear that our efforts have not gone unnoticed. Our team of dedicated professionals is committed to providing exceptional service, and we are pleased to hear that our team exceeded your expectations.Thank you for taking the time to share your positive stay with us. We hope to have the pleasure of welcoming you back to Delta Hotels by Marriott Northampton soon.Yours Sincerely,The Front Office Team

8/10 Bien

Dave

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Great hotel. Not quite ready for hot weather
No working aircon in room 358. No fan available. Very poor sleep during these hot nights
Séjour de 1 nuit en juin 2023
Réponse de The Front Office Team le 16 juin 2023
Dear Dave,Thank you for choosing Delta Hotels by Marriott Northampton for your recent stay. We appreciate your feedback, your comments have been passed to the relevant departments.Thank you for taking the time to share your stay with us. We hope to have the pleasure of welcoming you back to Delta Hotels by Marriott Northampton soon.Yours Sincerely,The Front Office Team