Dear CHRISTOPHE PIERRE,Thank you for taking the time to share your experience.I am sorry that some aspects of your stay did not wow you. However, I am glad you enjoyed the rest of what the hotel has to offer. On behalf of our entire team, we thank you for your business and we hope to see you again when your travels bring you back to the area!Kind Regards,Kristine

Hello Maud, thank you for leaving us your feedback. We are very delighted to see you had a pleasant stay and that you gave us 5 out of 5 in ratings. We look forward to seeing you again to provide you with our exceptional service. Kind regards

Dear Darmech, thank you for your feedback. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from the team. It was a pleasure to have you as our guests and we look forward to welcoming you back. Kind regards, Senami

Thank you Céline for your feedback. We are happy you enjoyed your stay with us. We hope to welcome you again soon! Kind regards, Senami

Dear Damien, thank you for taking the time to write a review. We truly appreciate your nice comments about our hotel location and the helpful staff. We look forward to welcoming you back. Kind regards, Solari

Dear Jeremy, thank you for taking the time to share your feedback with us. We're thrilled to hear that you had a wonderful stay with us and that our staff went above and beyond to provide you with excellent service. We take pride in delivering exceptional customer service, and we're glad that we were able to meet your expectations. We look forward to welcoming you back in the future and exceeding your expectations once again. Kind regards, Olga

Dear Vincent, thank you for your review. We are glad to learn that you loved your stay with us, and hope to welcome you back soon for another pleasant experience. Kind Regards, Irene

Dear Stephanie, thank you for your review. We are glad to learn that you loved your stay with us, and hope to welcome you back soon for another pleasant experience. Kind Regards, Irene

Dear Guest, thank you for choosing our hotel and taking the time to share your positive experience. We are excited that you enjoyed your time with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. We hope to see you again soon. Kind Regards, Olga

Thank you for your message, Mbuyi,We are delighted you enjoyed your stay and were gratified with the warm welcome from our lovely colleagues.Looking forward to you coming again!Kind regards,

Thank you for sharing your experience with us, Claudio,While we are delighted to hear that you were overall very happy with your stay, we are sorry for the experience during the check-out and for the impact, this had on your experience with us. Please rest assured we will share your comments with our colleagues in the concierge team to prevent these situations from happening again. We hope we will have another chance to win back your trust next time.Kind regards,

Hello there Jessica, thank you so much for the lovely comment. I am very pleased to read that you have found our staff friendly and attentive. I am so happy to read that our room was comfortable. I do hope we will be welcoming you in our property in the near future. Kind regards,Kinga

Dear Maxime, thank you for your review. We are glad to learn that you loved your stay with us, and please rest assured we will take note of your feedback for future improvements. We do hope to welcome you back soon for another pleasant experience. Kind Regards, Irene

Dear Cristina, Thank you for your feedback and for taking the time to write about your positive experience. We are delighted you had a great stay with us and that you loved the breakfast. We are looking forward to seeing you soon again. Kind Regards,Kristine

Dear Isabelle, thank you for taking the time to write a review. We truly appreciate your nice comments towards our room facilities and location. We look forward to welcoming you back. Kind regards, Marylin

Thank you very much for your feedback Anne-Cécile. I am glad to hear you have enjoyed your overall stay with us and received good service from our team. We do look forward to welcoming you again for another pleasant stay! Kind regards, Senami

Dear Andre, Thank you for choosing our hotel and taking the time to share your experience. I am sorry the price was not to your satisfaction. We value your feedback and rest assured it will be raised to the attention of our designated team to review and ensure we meet guests’ satisfaction Please rest assured that we will take your feedback into consideration to improve. We do hope to welcome you back to have a new opportunity to exceed your expectations. Kind Regards, Solari

Thank you for sharing your experience, Catherine. I am sorry that your stay fell short of expectations on this occasion. We aim to surprise our guests with unique designs and a cosy atmosphere, so we regularly review and update our accommodation to ensure these standards are met. We hope we can welcome you back and pleasingly surprise you next time. Kind regards, Kristine