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Avis sur Days Inn by Wyndham Greenwood SC

2 out of 5
Days Inn by Wyndham Greenwood SC
230 Birchtree Dr, Greenwood, SC

Avis

5,6
Note des voyageurs de 10 (Excellent), d’après 21 avis sur 163." "
Note des voyageurs de 8 (Bien), d’après 29 avis sur 163." "
Note des voyageurs de 6 (Satisfaisant), d’après 39 avis sur 163." "
Note des voyageurs de 4 (Médiocre), d’après 38 avis sur 163." "
Note des voyageurs de 2 (Horrible), d’après 36 avis sur 163." "

6,0/10

Propreté

6,4/10

Personnel et service

5,0/10

Équipements

5,4/10

Infrastructures et conditions de l’hébergement

5,6/10

Écoresponsabilité

Avis

2/10 Horrible

Tanika

Voyage en groupe, Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The whole building is so outdated, our room walls were three different colors. The bathroom tub and sink was old and stained. The hair dryer didn’t work. The bedding was old and thin. The tvs were little and cables were not properly hidden. This place doesn’t look like it was affiliated with days inn. I do not recommend to stay here.
Séjour de 1 nuit en mai 2024
Réponse de BOBBY le 7 mai 2024
DEAR TANIKA, WE SORRY TO HEAR THAT AND WE APOLOGIZE FOR ANY INCONVENIENT DURING YOUR STAY. WE TRY TO DO OUR BEST FOR EVERY CUSTOMERS AND WE WILL IMPROVE THAT AREA WITH ISSUE. THANKS !!!

10/10 Excellent

Jacques

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice
Séjour de 1 nuit en avril 2024
Réponse de BOBBY le 9 avr. 2024
AS A Valued returned guest we appreciate your business and would like to continue serve best service you deserve and make your stay more pleasant every stay with us. thanks !!!

6/10 Satisfaisant

Donald L

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room was not good, water in the sink did not get warm.
Séjour de 1 nuit en mars 2024
Réponse de BOBBY le 30 mars 2024
WE SORRY TO HEAR THAT AND WE APPECIATE FOR YOUR FEEDBACK.

4/10 Médiocre

Duane

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de BOBBY le 30 mars 2024
AS OUR VALUED GUEST WE ASKED YOU WHEN EXTENT YOUR STAY FOR NEXT 5 DAYS AND YOU SAID EVERYTHING GREAT AND I LIKE IT BECAUSE IT'S VERY QUITE HERE. BUT IF YOU HAVE ANY ISSUE PLEASE, YOU SHOULD LET US KNOW. THANKS !!!

10/10 Excellent

Jacques

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything was magnificent, from being questioned about my previous experience and review, to having the entire check in experience flow through with ease!😉
Séjour de 1 nuit en mars 2024
Réponse de BOBBY le 19 mars 2024
DEAR GUEST, THANK YOU FOR TAKING THE TIME TO REVIEW YOUR STAY WITH US.I AM VERY PLEASED TO HEAR THAT OUR STAFF MADE YOUR STAY PLEASANT. THANKS !!!

4/10 Médiocre

Philip

Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Nothing special Older dingy hotel. Needs updating , bathroom dingy baseboards Overall not pleasant . No breakfast altho it was advertised as having it. Need to renovate this whole property or tear it down and start over.
Séjour de 1 nuit en mars 2024
Réponse de BOBBY le 16 mars 2024
WE SORRY TO HEAR THAT AND WE TRY EVERY POSSIBLE WAY TO KEEP UP OUR GUESTROOM AND PROPERTYTO BE APPEAR BETTER AND BETTER. WE UPDATING OUR PROPERTY STEP BY STEP PROCEDURE. WE REALLY APPRECIATE YOUR FEEDBACK. THANKS !!!

6/10 Satisfaisant

Jacques

Séjour de 2 nuits en mars 2024
Réponse de BOBBY le 28 mars 2024
WE APPRECIATE YOU TAKING THE TIME TO PROVIDE US WITH SUCH CANDID FEEDBACK OF YOUR STAY. WE VERY SORRY TO HEAR THAT YOUR STAY DIDI NOT MEET EXPECTATIONS. WE WILL TRY OUR BEST POSSIBLE WAY TO KEEP YOU HAPPY. THANKS !!!

6/10 Satisfaisant

David

Voyage en famille
Advertised as accessible, but was regular size bathtub and handicap parking was around on other side from room. A room(s) should of been set up closer to parking.
Séjour de 1 nuit en février 2024
Réponse de BOBBY le 12 févr. 2024
SORRY TO HEAR THAT BUT WE HAVE ONLY 1 SIDE PARKING AND THERE'S A HANDICAP PARKING WITH RAMP WHICH IS VERY EASY TO ACCESS TO ROOM BUT YOU MAY PARK WRONG SPOT. WE STILL APPRECIATE YOUR COMMENT AND SORRY FOR ANY INCONVENIENT. THANKS !!!

8/10 Bien

Cynthia

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Greenwood gem
Great location
Séjour de 1 nuit en février 2024
Réponse de BOBBY le 11 févr. 2024
WE GLAD THAT YOU ENJOYED YOUR RECENTSTAY WITH US AND WE APPRECIATE YOUR INPUT AND FEEDBACK. THANKS !!!

2/10 Horrible

Deborah

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Unhappy with the room
Séjour de 1 nuit en décembre 2023

6/10 Satisfaisant

Johnny

Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023

8/10 Bien

Ashley

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good price for room
Séjour de 1 nuit en décembre 2023

8/10 Bien

Alex

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The owner was nice and available and called when my son arrived to meet me. That was a nice security move on his part and appreciated!
Séjour de 1 nuit en septembre 2023
Réponse de BOBBY le 26 sept. 2023
THANK YOU FOR YOUR FEEDBACK AND WE GLAD YOU ENJOYED YOUR STAY. WE LOVE TO HEAR ALWAYS FROM VALUED GUEST. WE HOPE TO SEE YOU SOON IN FUTURE. THANKS !!!

4/10 Médiocre

Erica

Voyage en famille
It’s a good as it could be due to the building being old you can tell that management has tried but it’s just a really old building and it makes it look unclean.
Séjour de 1 nuit en septembre 2023
Réponse de BOBBY le 26 sept. 2023
WE SORRY HEAR THAT YOU NOT MUCH HAPPY WITH YOUR STAY. BUT THE BUILDING IS OLD BUT OUR GUESTROOM IS BETTER FOR GUEST TO SLEEP OVERNIGHT AND GET BEST POSSIBLE REST. WE APPRECIATE YOUR FEEDBACK AND WE WORK HARD TO KEEP HAPPY OUR GUEST. THANKS !!!

2/10 Horrible

Amanda

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Advertises breakfast included but no, room was not the price expedia gave me, no elevators, you have to go done to the first floor for ice.
Séjour de 1 nuit en septembre 2023
Réponse de BOBBY le 24 sept. 2023
WE SORRY TO HEAR THAT AND PRICE WAS CHANGE YOUR RESERVATION BECAUSE FROM NO SMOKING TO SMOKING ROOM. AND OUR VENDING AREA ONLY ON 1ST FLOOR. WE APPRECIATE YOUR FEEDBACK. THANKS

2/10 Horrible

Pamela

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Horrible hotel...Bed bugs or flea bites on my legs
This hotel was horrible. They would not allow my daughter to have her cats in the room without paying a fee, even though the website says "pets allowed". Does not say specifically just dogs. They would not allow me to pay over the phone. The hotel was horrible, dirty, unclean, beds filled w/bedbugs or fleas. I had lots of bites all over my legs within days of leaving the hotel. Very poor conditions and needs a total renovation.
Séjour de 1 nuit en août 2023
Réponse de BOBBY le 26 sept. 2023
WE SORRY TO HEAR THAT AND WE WILL TOOK CARE OF IT. DEAR PAMELA YOU COMPLAINED WITH CONUSMER AFFAIRS AND THEY CHECKED OUR PET POLICY AND THERE IS NO SIGN OF ANY BUGS IN ROOM. WE RECEIVED THE LETTER FORM STATE. BUT WE APPRCIATE YOUR BUSINESS AND FEEDBACK. THANKS !!!

6/10 Satisfaisant

Kyle

Séjour de 1 nuit en juillet 2023
Réponse de BOBBY le 19 juil. 2023
WE APPRECIATE YOUR FEEDBACK AND ALSO SORRY THAT WE COULDN'T MAKE YOU MUCH HAPPY THAN YOU EXPECTING. BUT WE TRY OUR BEST TO KEEP OUR GUEST BETTER THAN EXPECT. THANKS !!!

2/10 Horrible

Mary

Voyage en couple
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The health department should come and access this property. It is not fit for humans or animals to stay in. First of all no one was at the front desk. All lights were off. I had to call the reservations number to see if the place was closed and then someone from the back yells, "I'm coming just wait a minute"??? There were no other cars in the parking lot----not one. The small area for breakfast was dark with a sign on the wall stating Not serving Breakfast Now. Everything was dirty. Our room was gross. Paint was bubbling up off the wall and there was mold everywhere. The only reason we stayed was because we only needed a couple of hours sleep before returning home. We were too tired to rebook and already knew some hotels were sold out. The black mold was even on the outside of the building and on the roof. We are talking horror story. Not to mention, we did hear someone yelling in the hallway but were not going to open our door. I am not a spring chicken and this by far was the worst experience I have ever had with stayinig at a hotel.
Séjour de 1 nuit en juillet 2023
Réponse de BOBBY le 13 juil. 2023
WE SORRY TO HEAR THAT BUT ROOM IS NOT THAT BAD AS YOU PUT IT ON REVIEW. BEACUSE WE JUST CHECKED GUEST NAME JUDD WALTER AND HE SAID IT CLEAN ROOM AND BETTER DECORATED. ONLY ISSUE IS HARD TO OPEN ROOM DOOR WITH KEYS BUT FRONT DESK SHOW HIM HOW TO SLIDE THE KEY AND IT'S WORK AFTER THAT. PLEASE, WE APPRECIATE YOUR FEEDBACK AND FRONT DESK PERSON HAVE TO TAKE CARE OF OTHER GUEST TOO AND NO CARS IN PARKING BECAUSE YOU CHECK IN BEFORE 2 PM AND OUR BUSINESS WITH WORKERS WHO APPEAR AFTER 5 OR 6 PM. THANKS !!!!

2/10 Horrible

David

Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The lady at the front desk who checked us I was just short of threatening about damaging or smoking in the room. My wife and I are in our mid-sixties, not party looking college students. The bathroom shows obvious signs of water damage and is in need of painting. The ice machine has a sign on it that threatens 25 to 35 dollar fines for filling a cooler. It would be interesting to know how such fines are enforced.
Séjour de 1 nuit en mai 2023
Réponse de BOBBY le 26 mai 2023
SORRY TO HEAR THAT AND IT WAS NOT THREATENING BUT EXPLAINING THE POLICY FOR ASKING DEPOSIT FOR ANY INCIDENTAL. AND IF EVERYONE FILL ICE COOLER THAN OTHER CUSTOMER WILL NOT GET ICE. THIS JUST SIMPLE POLICY TO EVERY GUEST.

2/10 Horrible

Jennifer

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
At arrival to check-in there was a group of threatening drunk men at the entrance that made me feel extremely unsafe especially being this reservation was for my Mom and I. I asked management if this was normal, he said they had been there for a while and wasn't planning to address it. Fearing for our safety we did not stay. I would like to get a refund considering we were planning to fulfill our reservation, but were unable to due to extremely unsafe conditions!!! We have now had to pay for another hotel room to ensure we would be safe for the night. I am extreme disgusted with the situation!!!
Séjour de 1 nuit en mai 2023
Réponse de BOBBY le 12 mai 2023
SORRY TO HEAR THAT BUT THEY WERE ENJOYING THEIR LAST DAY OF JOB AND CORNER OF THE PARKING LOT. THEY WEREN'T BOTHER ANYONE AND NO ONE ELSE COMPLAINT ABOUT THEM.

10/10 Excellent

Garry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en avril 2023
Réponse de BOBBY le 4 mai 2023
THANK YOU FOR YOUR FEEDBACK AND WE GLAD THAT YOU ENJOYED YOUR STAY. WE APPERECIATE YOUR BUSINESS AND I HOPE WE SEE YOU SOON.

2/10 Horrible

Carlton

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Crappy place Crappy attitude
It was extremely disappointing. The first room I was assigned had a problem with the toilet seat not being attached to the toilet. The second room had cracked and broken tile in the bathroom graffiti on the wall, (somebody drew the middle finger on the wall. The entry door to the building did not lock so anyone could have come in to the facility. Did not feel safe. The outside of the building was in disrepair. Went to visit family in the area and came back around midnight and couldn’t get in my room. Went downstairs and rang the doorbell no answer. So I had to bang on the door to get the manager/attendant to come out, then he complained because I banged on the door. I said what am I supposed to do get another hotel because you don’t want to help me? He showed me a sign saying they close at 11pm???
Séjour de 2 nuits en avril 2023
Réponse de BOBBY le 13 avr. 2023
SORRY TO HEAR THAT AND WE WORKING ON YOUR ISSUE BUT WE URGE YOU TO BE PATIENT TILL WE WORK OUT SOMTHING AND LET YOU VERY SOON. THANKS !!!

6/10 Satisfaisant

ted

Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Its dated but its a cheaper property so it was fine. Bedding was clean bathrooms were older and starting to show it
Séjour de 1 nuit en avril 2023
Réponse de BOBBY le 13 avr. 2023
WE SORRY TO HEAR THAT AND WE PROMISE THAT IT WILL BE TAKE CARE OF IT. WE WOULD LIKE TO SHARE YOUR EXPERIENCE WITH OUR LITTLE STAFF AND TAKE CARE OF THE ISSUE. THANKS !!!

4/10 Médiocre

Denise

Voyage en famille
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
No breakfast like the web said. Door to lobby lock most of day, hard time finding staff
Séjour de 5 nuits en avril 2023
Réponse de Bobby pat le 9 avr. 2023
Sorry to hear that but our never said we have breakfast and it’s been 4 months and sorry for not finding staff because of short hand. Thanks for your feedback to work little more on customer service.

2/10 Horrible

Mary

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property does not keep the front doors locked at night. Dirty and very dated. We had no towels in our room. No one in the lobby to help. It was locked. No one answered the phone, the after hours bell or knocking on the doors/windows. We got zero sleep thanks to the room above ours. It sounded like they moved furniture literally all night. Worst experience we have had in a very long time. The lack of safety was a huge concern. The doors should be locked at night. Any one can roam the halls at night.
Réponse de BOBBY le 14 mars 2023
WE UNDERSTAND YOUR CONCERN BUT WHEN WE GO TO ANY BIG BRAND LIKE MARRIOTT, HOLIDAY INN OR OTHER MAJOR BRAND THEY HAVE BIG AND WIDE OPEN LOBBY AND NO ONE KNOW WHO IS THE GUEST AND WHO DOES NOT. THEY HAVE NOT SAFTY TOO AND I JUST STAY IN THAT WEEKEND IN DALLAS DOWNTOWN AND EVEN I NEVER SEE SAFTY IN THAT HOTEL. BUT WE CONCERN YOUR INPUT AND WE WILL TAKE CARE OF IT. THANKS !!!

4/10 Médiocre

Robert

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Bed skirt was nasty and should of been trashed long before we got there, the air conditioner worked some of the time, there's patch work instead of just repairing or replacing things like the shower surround, and the food placed all around the outside of the property for the stray cats was interesting
Séjour de 2 nuits en février 2023
Réponse de BOBBY le 25 févr. 2023
WE SORRY TO HEAR THAT AND WE APOLOGIZE FOR ANY INCONVENIENCE. IF SOMEONE FEED ANIMAL LIKE CAT THAT'S A SIGN OF WELL HUMAN BEING. AND INSIDE OF BATHTUB IS ANTI-SLIP MAT WHICH IS PRECATION OF OUR GUEST SAFTY AND IT'S NOT CALLED PATCH. THANKS !!!

4/10 Médiocre

Marcia, Queensville

Séjour de 3 nuits en février 2023
Réponse de BOBBY le 14 mars 2023
WE DID NOT SEE ANY ISSUE YOU PROVIDED. WE WANT TO KNOW THE ISSUE YOU HAVE DURING YOUR STAY AND WE WILL TRY TO RESOLVE IT. THANKS !!!

4/10 Médiocre

KAREN

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Will not stay again
I’m being nice when I say it may be a 1 1/2 star. Bathroom needs remodeled all together. Bed was ok.
Séjour de 2 nuits en décembre 2022

10/10 Excellent

Christian

Séjour de 1 nuit en octobre 2022

4/10 Médiocre

Thomas

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
They seem to be trying to make the best of a bad situation. We checked in and within five minutes we walked out and found another hotel. Just older and not well maintained. And no breakfast.
Séjour de 1 nuit en octobre 2022
Réponse de BOBBY le 11 oct. 2022
SORRY TO HEAR THAT BUT IF YOU GIVE US CHANCE TO RESOLVE THE ISSUE BEFORE LET US ANYTHING. WE VALUED YOUR FEEDBACK AND WE TRY TO DO OUR BEST. THANKS !!!

6/10 Satisfaisant

Benny

Voyage en famille, Voyage d’affaires
Les points faibles : Personnel et service
Owner operator was not nice. Was hvin a small check in problem with staff on duty. Owner came to help and made that whole experience unbearable.
Séjour de 2 nuits en septembre 2022
Réponse de BOBBY le 3 oct. 2022
WE SORRY TO HEAR THAT AND WE APPRECIATE THAT YOU LET US KNOW THE ISSUE AND WE WILL TAKE CARE OF IT.

6/10 Satisfaisant

kari

Voyage d’affaires
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
They do not serve breakfast but they advertise continental breakfast. Disappointed. Room was clean. Air condition didn’t get real cold. Staff was friendly
Séjour de 2 nuits en août 2022
Réponse de BOBBY PAT le 7 sept. 2022
SORRY FOR ANY INCONVENIENT DURING YOUR STAY BUT WE CAN'T HELP YOU WHEN MACHINE BREAK DOWN OR NOT SUPPLY BREAKFAST SUPPLY ON TIME BY VENDORS. BUT WE REALLY CONCERN YOUR ISSUE AND WE APPRECIATE YOUR FEEDBACK. THANKS !!

8/10 Bien

Latisha

Séjour de 1 nuit en septembre 2022

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
First time also last time here.
I’m not coming back to this place because of several reasons experienced here. I also don’t recommend it.
Séjour de 2 nuits en août 2022
Réponse de BOBBY le 29 août 2022
WE SORRY TO HEAR THAT BUT IF YOU TELL US THE ISSUE AND WE WILL TRY TO RESOLVE IT. THANKS !!!

10/10 Excellent

Katherina

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My room #205 was very clean. Nothing occurred that I could have not liked.
Séjour de 1 nuit en juillet 2022
Réponse de BOBBY le 18 juil. 2022
WE GLAD THAT YOU ENJOYED YOUR STAY VERY MUCH AND WE APPRECIATE YOUR FEEDBACK AND BUSINESS. THANKS !!!

2/10 Horrible

Ashten

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Took an hour to check in because the lady had her music up and couldn’t hear me. Then my card demagnetized and their front desk was closed so I couldn’t get into my room. You could not pay me to stay there again. Still waiting on a refund for the night I couldn’t stay in my room.
Séjour de 2 nuits en juillet 2022
Réponse de BOBBY le 2 août 2022
WE SORRY TH HEAR THAT AND APOLOGIZY FOR ANY INCONVENIENCE DURING YOUR STAY. WE ARE WORKING ON THIS ISSUE AND LET YOU KNOW ASAP. THANKS !!!

6/10 Satisfaisant

toi

Les points faibles : Personnel et service et équipements
Séjour de 2 nuits en juin 2022

2/10 Horrible

David

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2022
Réponse de BOBBY le 25 mai 2022
WE SORRY TO HEAR THAT AND WE WOULD LIKE KNOW THE ISSUE AND COMMENT ON YOUR STAY. WE TRY TO RESOLVE THE ISSUE ASAP. THANKS !!!

8/10 Bien

Loretta

Séjour de 1 nuit en mai 2022

8/10 Bien

Preston

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2022
Réponse de BOBBY le 9 mai 2022
WE GLAD YOU ENJOYED YOUR STAY AND WE APPRECIATE YOUR BUSINESS AS WELL. WE LOOK FORWARD TO SEE YOU AGAIN IN NEAR FUTURE.

6/10 Satisfaisant

Kenny

Voyage en groupe
Les points faibles : Personnel et service
False advertising
Will you get what you pay for. So can’t complain about the hotel that much the main issue I have is that the hotel has on there websites and hotels.com does to. They advertised a full breakfast and when I asked at check in they said they don’t have breakfast. I’m fine if you don’t have it but don’t advertise it. That’s one of the decisions I used to pick the hotel so if you don’t have breakfast or anything else don’t advertise it. Thank you
Séjour de 1 nuit en avril 2022
Réponse de BOBBY le 29 avr. 2022
SORRY, TO HEAR THAT AS WE MENTIONED THAT WE HAVE ONLY GRAB N GO BREAKFAST DUE TO SHORTAGE OF STAFF AND DUE TO COVID RELATED ISSUE OF EMPLOYEE. THANKS TO UNDERSTAND THE SITUATION.

10/10 Excellent

Centry

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2022
Réponse de BOBBY PAT le 12 avr. 2022
THANK YOU FOR YOUR FEEDBACK AND WE GLAD TO HEAR THAT YOU ENJOY YOUR STAY WITH US. WE LOOK FORWARD TO SEE YOU AGAIN AND THANKS !!!

6/10 Satisfaisant

Tina

Séjour de 1 nuit en décembre 2021
Réponse de BOBBY PAT le 10 avr. 2022
THANK YOU FOR YOUR FEEDBACK AND WE APPRECIATE YOUR BUSINESS.

4/10 Médiocre

Karmen

Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The place has mold and no breakfast and no front desk clerk after 10 til 9am the next morning
Séjour de 1 nuit en mars 2022
Réponse de BOBBY PAT le 26 mars 2022
WE SORRY TO HEAR THAT AND WE APOLOGIZE FOR ANY INCONVENIENCE. SHORTAGE OF STAFF WE CAN'T LEAVE FRONT DESK OPEN 24 HRS. AND WE HAVE ORIGINAL BREAKFAST LIKE COFFEE AND JUICE WITH PASTRY ONLY. THANKS !!!!

4/10 Médiocre

Stephanie

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Terrible! Chose a different place!
Business trip. Definitely will not stay here again. From check in to the time we left it was horrible! Check in is done through an exterior window. Upon entering the property it smelled terrible. Once getting to the room it didn’t seam bad until we went to use the bathroom. There was no toilet paper & the water barely came out of the shower head. They are not offering breakfast. The list could continue.
Séjour de 2 nuits en janvier 2022
Réponse de BOBBY PAT le 31 janv. 2022
we sorry to hear it and we will take care of it. We apologize for any inconvenient during your stay.

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Needs Improvement
This hotel was very disappointing. The rooms were tidy, but the hotel desperately needs to be renovated. There is no breakfast offered, very limited housekeeping services, the fitness room is closed, no business center, and the lobby is completely closed. There are much better options in the vicinity.
Séjour de 2 nuits en janvier 2022
Réponse de BOBBY PAT le 26 janv. 2022
SORRY TO HEAR THAT BUT THE REASON WAS ONE OF OUR EMPLOYEE FOUND COVID POSITIVE ON 01/19/2022 AND WE HAVE TO COVID TEST FOR ALL OTHER EMPLOYEE WHO HARDLY SHOW UP ON WORK AND THEY DENIED FOR VACCINE AND TEST BOTH. SORRY, BUT WE CAN'T FORCE ANYONE TO DO MANDATE. THANKS FOR UNDERSTANING THE SITUATION.

4/10 Médiocre

luvar

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Need to upgrade.
Hotel doesn't look like the pictures. It needs a major upgrades. Carpet not vaccumed, no batteries in tv remote, shower wasn't clean it had hair all in it.
Séjour de 2 nuits en janvier 2022
Réponse de BOBBY PAT le 15 janv. 2022
WE SORRY TO HEAR THAT AND WE WANT TO KNOW WHEN HOUSEKEEPER ASK YOU NEXT DAY FOR SERVICE WHY YOU DIDN'T GET ANY ROOM SERVICE AND MENTION TO HOUSEKEEPER FOR ANY ISSUE. AND WE SORRY AGAIN FOR ANY INCONVENIENCE.

10/10 Excellent

Debra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2021
Réponse de BOBBY PAT le 9 janv. 2022
WE GLAD THAT YOU ENJOYED YOUR STAY AND WE THANK YOU FOR YOUR FEEDBACK AND OPINION. WE APPRECIATE YOUR BUSINESS.

10/10 Excellent

Linda

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2021
Réponse de bobby le 11 déc. 2021
We really appreciate for your business and feedback. We glad that you enjoy your stay very much and I hope we see you soon in future.

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Personnel et service
Séjour de 2 nuits en novembre 2021
Réponse de BOBBY PAT le 7 déc. 2021
THANK YOU FOR FEEDBACK AND WE APPRECIATE YOUR BUSINESS. WE WOULD LIKE TO MORE ABOUT YOUR STAY AND EXPERIENCE.