Dear Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. Looking forward to seeing you again soon. Nice regards, Hotel Hanza Team

Dear Guest, Thanks for your comments and for having selected our hotel. We are happy that you enjoyed your stay and we hope to have you back soon as a guest of our hotel. Nice regards, Hotel Hanza Team

Dear Guest,Thank you for sharing your feedback about your stay at the hotel. We apologize for any inconvenience you experienced with the gym facilities and the shower pressure. Your comments regarding these areas are valuable to us as we continuously strive to improve our amenities and services. We're glad to hear that you found the hotel's location convenient and close to everything you needed. Please know that your satisfaction is important to us, and we will take your feedback into consideration as we work to enhance the guest experience. We hope to have the opportunity to welcome you back in the future and provide you with an improved stay.With best regards,Hotel Hanza Team

Dear Guest, Thank you for sharing your experience with us. We're delighted to hear that you found our staff friendly and that you enjoyed the fantastic location, as well as the room with a view of the river. We appreciate your feedback regarding the bed comfort, and we'll certainly take that into consideration for future improvements. We're glad to hear that overall you had a positive experience and that you would consider staying with us again. If there's anything specific you'd like us to address for your next visit, please feel free to let us know. We look forward to welcoming you back in the future!Nice regards, Hotel Hanza Team

Dear Guest,Thank you for sharing your feedback on your recent stay with us. We're delighted to hear that you found our rooms spacious with comfortable beds, equipped with TV channels in both Polish and German, and stocked minibars. We appreciate your observations regarding the slightly older decor and the issue with the shower splashing on the floor – we'll definitely look into addressing these concerns to enhance our guests' experiences.It's great to know that you enjoyed the complimentary water provided daily. However, we apologize for any inconvenience regarding the exercise room and sauna department not meeting your expectations. We'll take your feedback into consideration for future improvements.Regarding your comment about the lack of a lobby with dining options, we understand your concern and will assess the possibility of providing a more convenient setup for purchasing beverages.We're pleased to hear that you found our location central. Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back for an even more enjoyable stay in the future. If there's anything else we can assist you with, please don't hesitate to reach out.Nice regards, Hotel Hanza Team

Dear Guest,Thank you for taking the time to provide your feedback on your recent stay with us. We're truly sorry to hear that your experience this time did not meet your expectations, especially considering your previous positive experiences at our hotel. Your comments regarding the room size, cleanliness, and perceived decline in service are concerning, and we sincerely apologize for any inconvenience caused.However, we're glad to hear that you still found the breakfast satisfactory, and we appreciate your feedback about the addition of sparkling wine to the menu. It's great to know that our location continues to meet your needs.Please know that we take your feedback seriously, and we will address the issues you've raised with our team to ensure that improvements are made. We value your loyalty as a repeat guest, and we hope to have the opportunity to regain your trust and welcome you back for a more positive experience in the future. If there's anything specific we can do to assist you further, please don't hesitate to let us know.Best regards,Hotel Hanza Team

Dear Steven, Thank you for your positive feedback! We're thrilled to hear that you enjoyed your stay at our hotel. Providing excellent service and ensuring our guests feel accommodated is our top priority. We're also delighted that you found our location convenient. We appreciate your kind words and hope to welcome you back again soon for another wonderful experience!Nice regards, Hotel Hanza Team

Dear Guest,Thank you for sharing your experience! We're delighted to hear that you enjoyed the lovely view from your room, as well as the friendly service and delicious breakfast. It's fantastic that you found our hotel's location convenient, nestled in the heart of the old town close to plenty of restaurants. We appreciate your positive feedback and hope to have the pleasure of hosting you again soon!Best regards,Hotel Hanza Team

Dear Guest, Thank you for sharing your experience! We're thrilled to hear that you had a wonderful time during your stay in Gdańsk. It's fantastic that you found our location convenient for exploring the main attractions on foot. We're glad you enjoyed the view of the frozen river and the complimentary bottle of Champagne added to your experience. It's great to hear that the heated bathroom floors were a nice bonus for your comfort. We appreciate your positive feedback and hope to welcome you back again soon!Nice regards, Hotel Hanza Team

Dear Guest,Thank you for sharing your experience. It's great to hear that you appreciated the hotel's good location and spa facilities.We apologize for the inappropriate behavior of the cleaning staff.Your feedback is valuable for improving the overall guest experience. We hope to get another chance to prove you that we can do better. We hope to see you again in the near future. Kind regards,Hotel Hanza Team

Dear Guest, Thank you for your glowing review! We're thrilled that you found our hotel to be an excellent choice for your stay. Maintaining perfect cleanliness is a top priority for us, and we're delighted that you noticed and appreciated it. It's heartwarming to hear that our staff's friendliness and helpfulness made your experience memorable, and we're glad the wine and chocolate cake added a special touch to your fiancé's birthday celebration. We're pleased that the underfloor heating in the spacious bathroom provided an extra level of comfort during the cold weather. Thank you for recommending us, and we hope to have the pleasure of hosting you again in the future!Kind regards, Hotel Hanza Team