Terrasse/Patio

Avis sur President Hotel

4 out of 5
President Hotel
4 Alexander Road, Bantry Bay, Cape Town, Western Cape

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 288 avis sur 586." "
Note des voyageurs de 8 (Bien), d’après 195 avis sur 586." "
Note des voyageurs de 6 (Satisfaisant), d’après 56 avis sur 586." "
Note des voyageurs de 4 (Médiocre), d’après 21 avis sur 586." "
Note des voyageurs de 2 (Horrible), d’après 26 avis sur 586." "

8,6/10

Propreté

8,4/10

Personnel et service

8,6/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Pierre

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Notre séjour a été parfait au President hôtel. L’établissement est soigné et le personnel très sympathique et efficace.
Séjour de 4 nuits en juillet 2023

8/10 Bien

Daniel

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 5 nuits en juillet 2022
Réponse de Reservations le 4 août 2022
Thank you for the feedback

10/10 Excellent

Olivier

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2020
Réponse de Desmond le 11 nov. 2020
Dear Olivier, Thank you for taking the time to rate your experience here at the President Hotel. We look forward to having you stay again and may it be soon. Kind regards Desmond GM

4/10 Médiocre

Pauline

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Manque de rigueur dans le nettoyage des chambres, le personnel, que se soit le room service, la reception etc, semble toujours agacés à chaque questions, je ne recommande pas le séjour dans cette hotel.
Séjour de 6 nuits en août 2019

8/10 Bien

hakim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2019

10/10 Excellent

stephan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en mai 2019

10/10 Excellent

nicolas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel and location
Great hotel, large and quiet rooms, great surroundings...just a few minutes drive from V&A waterfront or Camps Bay
Séjour de 2 nuits en mars 2018

6/10 Satisfaisant

sergio, johannesburg

Les points forts : Confort de la chambre
Les points faibles : Propreté
disappointing for a 4 star hotel
The hotel location is great and the breakfast buffet is excellent. However, the place definitely needs a good refurbishing : the corridors leading to the rooms could do with new carpets and fresh paint.A bit of decoration would be nice as well as all the walls are empty ( same thing in the rooms) The housekeeping is irregular and we frequently had to call to get resupply of complimentary mineral water, toiletry etc...

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Le Protea President presque au TOP !
Bon emplacement, Hotel mérite ses 4 étoiles puisque bien entretenu, chambres confortables, les 2 bedroom apartements excellent, chambres doubles bien si avec vue sur la mer. Séour globalement très agréable malgré un service lent: besoin de formation

2/10 Horrible

T, 長野県

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Publicité mensongère
Nous sommes restés 9 jours dans un hôtel dont les photos publiées par Expedia ne correspondent absolument pas à la chambre qu'on nous a louée. Malgré nos remarques à Expedia, rien n'a changé

10/10 Excellent

Patrick

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff workers at this hotel are exceptionally warm & friendly. The breakfast was excellent. Would certainly return to stay should we come this way again.
Séjour de 2 nuits en avril 2024
Réponse de Nikki Vardan le 6 mai 2024
Dear Patrick,Thank you so much for your kind review. We are thrilled to hear that you enjoyed your stay with us and found our staff to be exceptionally warm and friendly. We take great pride in providing excellent customer service, and it's always rewarding to hear that our efforts are appreciated.We're also glad you loved the breakfast. We strive to offer a delicious and satisfying selection to start your day.We hope to welcome you back again soon.RegardsNikki Vardan

10/10 Excellent

Kelly

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Incredible spa (literally the best massage I’ve had in my life), beautiful rooms, wonderful staff, but my favorite part was the walkable access to the beach and promenade! Great restaurants in the area as well.
Séjour de 5 nuits en avril 2024
Réponse de Nikki Vardan le 22 avr. 2024
Dear KellyThank you so much for your fantastic review! We're absolutely delighted to hear that you had such a wonderful experience at The President Hotel. It sounds like you truly pampered yourself at our incredible Cove spa – we're so happy to hear that the massage was the best you've ever had! We'll be sure to pass on your kind words to our spa therapists, they'll be thrilled to know they exceeded your expectations.We take pride in our beautiful rooms and wonderful staff, so we're glad you enjoyed them as well. It's fantastic that you were able to take advantage of our walkable location and explore the stunning beach and promenade. Cape Town has so much to offer, and we're always happy to be a convenient home base for exploring.We're so glad you found great restaurants in the area! There are truly some amazing culinary experiences to be had in Cape Town.We would love to welcome you back anytime, Kelly. If you're ever planning another trip to Cape Town, please don't hesitate to reach out. We'd be happy to help you plan your next unforgettable stay.RegardsNikki VardanDirector of Operations

10/10 Excellent

Rebecca

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Large room, spotlessly clean. Within walking distance to local shops and restaurants. Easy drive to V&A Waterfront. All staff were extremely polite and courteous.
Séjour de 3 nuits en avril 2024
Réponse de Nikki Vardan le 16 avr. 2024
Dear Rebecca,Thank you for leaving such a positive review of your recent stay at our hotel.We're delighted to hear that you enjoyed your spacious and spotless room.It's fantastic that you found the location convenient, with local shops and restaurants within walking distance and an easy drive to the V&A Waterfront. This location truly offers the best of both worlds!We appreciate your kind words about our staff. We take pride in providing excellent service, and it's always rewarding to know that our team's politeness and courtesy made your stay even more enjoyable.Thank you again for choosing our hotel. We hope to welcome you back soon!RegardsNikki VardanDirector of Operations

8/10 Bien

Julia

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Nikki Vardan le 8 avr. 2024
Dear JuliaThank you for making the time to leave a positive overall review of The President Hotel.We appreciate and value your feedback.We look forward to welcoming you back sometime soon.RegardsNikki VardanDirector of Operations

8/10 Bien

Hilary

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
.
Séjour de 3 nuits en mars 2024
Réponse de Nikki Vardan le 4 avr. 2024
Dear HilaryThank you for your positive review of the President Hotel.We look forward to welcoming you back!RegardsNikki VardanDirector of Operations

10/10 Excellent

stephen

Voyage en couple
Clean,affordable, pleasant staff
Séjour de 2 nuits en mars 2024
Réponse de Nikki Vardan le 2 avr. 2024
Dear StephenThank you for making the time to review the President Hotel, we are so appreciative of your five star review.We value all the positive comments on the cleanliness, friendly staff and overall value for money.We look forward to your return visit!RegardsNikki VardanDirector Of Operations

10/10 Excellent

MICHELLE

Séjour de 5 nuits en mars 2024
Réponse de Nikki Vardan le 8 avr. 2024
Dear MichelleWe are thrilled to receive your five star review of The President!Thank you for taking the time to share you wonderful experience and we look forward to welcoming you back some time soon!RegardsNikki VardanDirector of Operations

10/10 Excellent

Thembelani

Les points forts : Équipements
Staff very friendly
Séjour de 2 nuits en mars 2024
Réponse de President Team le 17 mars 2024
Dear ThembelaniThank you for writing such a great review about your recent stay with us. We are delighted to know that we exceeded your expectations and that we made your stay so memorable. We look forward to welcoming you back again soon. Best Regards,

6/10 Satisfaisant

Jeffrey

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
I was not informed that the cost of my room only allowed a grounf floor or lower with no view. There was minimal hot water for showering.
Séjour de 2 nuits en février 2024
Réponse de President Team le 28 févr. 2024
Dear JeffreyThank you for taking the time writing this review after your recent stay with us.Your feedback is valued and will be shared with the team! Please note that your rate does not determine the floor allocation but rather the room type. When booking again, make sure to select the room based on your featured desires. If there are special preferences please make notes during your booking and we will do our best to accommodate. We are pleased to know you enjoyed your stay and hope you return soon!Kind regards,The President Team

10/10 Excellent

Mehrdad

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a great hotel, definitely 4 star and possibly 5star. Superclean and well-maintained. We stayed in the Signature Ocean Suite with Balcony (bedroom with separate kitchen/sitting room and balcony overlooking the pool and ocean) which was very nice (although balcony is small, standing room only, maybe squeeze two chairs in). Great staff, great reception area with 2 decked balconies and seating, great to sit with a drink and enjoy views of the ocean. The bar & pool area, restaurant are very nice, again overlooking the ocean. Great breakfast, good wifi (passworded), area around hotel is scenic, safe, very nice walks along the ocean and cliff-side road towards Camps Bay. Hotel offers free shuttle to V&A waterfront, and Camps Bay-very useful. Also, the red Citytour bus has a stop outside the hotel- really good value tourist bus around Cape Town, great commentary, very informative. The hotel can also arrange activities such as daytrips to Cape point, Stellenbosch, shark dives, penguin colony. Nearby Regent Road has a selection of shops, supermarkets, bars and restaurants. Taxi is about 30 minutes from Airport. Uber works in South Africa, and much cheaper than UK, so journey from airport to Hotel is cheap. Airport taxis are more expensive (about 500 rand). Overall highly recommended hotel!
Séjour de 5 nuits en janvier 2024
Réponse de President Team le 31 janv. 2024
Dear MehrdadThank you for your great review. We are very pleased to hear that you had a such a good time with us. We take a lot of pride in our work and in ensuring our guests are well looked after. Please do come back again soon. Kind regards,

10/10 Excellent

Fred

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was clean & professional looking and all staff were very friendly. Facilities were generally top notch and the rooms were of a generous size, very clean and bed was a dream to sleep in. Breakfast buffet was great, however when eating outside you have to be very vigilant as there are birds constantly swooping around trying to steal bits of food from your plate, the hotel needs to work on that. Lastly, gym could have been bigger with a bit more equipment. Also I would just highlight the hotel felt more built for families and couples perhaps. Overall a pleasant stay.
Séjour de 6 nuits en janvier 2024
Réponse de President Team le 31 janv. 2024
Dear FredThank you for this wonderful review. We are super pleased to hear that you had such a good stay. We do our very best to ensure our guests are well looked after. Please do come back soon again. Kind regards,

10/10 Excellent

Gerd

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sehr nette,Mitarbeiter und sehr, sauber
Séjour de 8 nuits en janvier 2024
Réponse de President Team le 31 janv. 2024
Lieber GerdVielen Dank für diese wundervolle Bewertung. Wir hoffen natürlich, dass Sie bald wiederkommen. Kommen Sie und genießen Sie die herrliche Sonne.Mit freundlichen Grüße,

10/10 Excellent

Sigma

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was family friendly
Séjour de 2 nuits en janvier 2024
Réponse de President Team le 31 janv. 2024
Dear SigmaThank you for this wonderful score. We certainly love hosting families and ensuring memorable stays. This is why we do what we do. Please come back soon again. Kind regards,

10/10 Excellent

Michael, Lake Worth

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Outstanding - An expat from Cape Town now living in Florida (23 years)
Séjour de 1 nuit en décembre 2023
Réponse de President Team le 4 janv. 2024
Dear MichaelThank you so much for this great review. We are doing our best to ensure we enhance our guest experiences. We have even more plans for 2024. We look forward to welcome you back. Warm Regards, President Team

10/10 Excellent

John

Séjour de 5 nuits en décembre 2023
Réponse de President Team le 4 janv. 2024
Dear JohnThank you for your great rating. We look forward to welcoming you back. Kind regards, President Team

8/10 Bien

Proscovia

Séjour de 2 nuits en décembre 2023
Réponse de President Team le 4 janv. 2024
Dear ProscoviaWe are pleased to see that you enjoyed your stay with us. We look forward to welcoming you back soon. Warm regards, President Team

10/10 Excellent

Albert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lecke weekend away with the live of my live
Séjour de 1 nuit en décembre 2023
Réponse de President Team le 4 janv. 2024
Dear AlbertThank you so much for this great rating. We look forward to having you back soon again. Warm regards, President Team

10/10 Excellent

Karen

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2023
Réponse de President Team le 4 janv. 2024
Dear KarenThank you for this great review. We look forward to having you back soon again. Warm regards,President Team

8/10 Bien

Magnus

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pleasant stay
Altogether a pleasant stay. However, it would be good if guests are allocated slots for breakfast as there are not enough room for all
Séjour de 2 nuits en octobre 2023
Réponse de President Team le 4 janv. 2024
Dear MagnusThank you for the good review and we are pleased you had a good stay. Yes, the breakfast room can get a bit busy at times. We can certainly review the slots, we did in the past experience that guests do not always keep to their booked times. Some like to sleep in. As we are a hotel wanting guests to enjoy their time with us we do our best to work around your experience and not be too restrictive on policies. We always advise for early risers to come early then avoid the rush. We look forward to having you back soon again. Warm regards, President Team

8/10 Bien

J

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Wonderful visit
Great staff. Great location. Restaurants everywhere . Great area to walk the seashore .
Séjour de 4 nuits en octobre 2023

10/10 Excellent

Edward

Voyage en couple
Les points forts : Équipements
We’ve stayed at the President several times. It never disappoints- the rooms are nice, the location excellent, the staff warm and helpful and the breakfast is terrific. The perfect hotel for a stay in Cape Town
Séjour de 3 nuits en octobre 2023

10/10 Excellent

Dorothy

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a very nice hotel and an excellent atmosphere. I will return next year
Séjour de 1 nuit en août 2023

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2023

8/10 Bien

D J

Voyage d’affaires
Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 6 nuits en juillet 2023

10/10 Excellent

Richard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Outstanding Cape Town Hotel Choice!
Very comfortable accommodations with a most comfortable bed. The room had a balcony with an ocean view that allowed for viewing both sunrise and sunsets. The hotel staff was very friendly and interactive as well as stellar in meeting our various needs…from restaurants, directions and arriving/departing needs. We will be back!
Séjour de 2 nuits en juillet 2023

8/10 Bien

Petrus

Séjour de 1 nuit en juillet 2023

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Not what it was.
Wanted to treat my partner to a night away. It disappointed that the room not as advertised. The TV channels didn’t display correctly, there were no facial tissues (the box was empty). The toasters at breakfast did not work.
Séjour de 1 nuit en juillet 2023

8/10 Bien

Chaohui

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2023

2/10 Horrible

Linda Lorraine

Voyage en groupe
Les points faibles : Infrastructures et conditions de l’hébergement
First night was excellent in regard to room allocated. Second night had to move room to be given one overlooking back street and windows of other properties able to see in my room so curtains kept shut. 2 rooms were included in the reservation. Due to bed mattress sagging it was necessary to remove bedding and sleep on the floor. Overheard other people complaining of their mattress among other things. Following a chicken meal in the restaurant I was then vomiting throughout the first night. Breakfast had to wait for available tables and apart from omelette every thing was cold. Felt treated excellent on arrival but then discarded once you paid. Memories I held of that hotel are now ruined.
Séjour de 1 nuit en juin 2023
Réponse de Bronwyn le 12 juil. 2023
Dear Linda LorraineThank you for your review and for choosing to stay with us at the President Hotel. We are saddened to hear that we no longer live up to your expectations and apologise for the challenges that you experienced with your mattress and breakfast.This is not at all how we wish our guests to feel and it is disappointing that you did not have a true Presidential experience during this stay. Thanks for taking the time to bring this to our attention and we will use the feedback to help us improve and to ensure that this won't happen again.Kind regards,BronwynGuest Experience Manager

10/10 Excellent

roseliene

Séjour de 3 nuits en juin 2023

10/10 Excellent

Abbas

Séjour de 4 nuits en juin 2023

10/10 Excellent

Deborah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything was great and the staff was so helpful and lovely! Can't recommend this place enough!
Séjour de 5 nuits en juin 2023

10/10 Excellent

Martin Peter

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en mai 2023

10/10 Excellent

Keith

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent facility with best in class service.
Séjour de 7 nuits en mai 2023

8/10 Bien

GD

Séjour de 1 nuit en juin 2023

10/10 Excellent

Karen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Incredibly friendly staff. Excellent service. Very clean
Séjour de 10 nuits en mai 2023

10/10 Excellent

Nozipho

Séjour de 2 nuits en mai 2023

10/10 Excellent

Andy

Séjour de 1 nuit en mai 2023

8/10 Bien

Michelle

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were all very friendly and helpful. Buffet breakfast excellent with multiple choices and fresh fruit .Breakfast staff (including hostess) exceptionally accommodating and efficient. Showers took a long time to get hot water, and then difficult to adjust temperature. Porters-both day and night very helpful and friendly. Staff made staying there a pleasure. Would definitely return
Séjour de 5 nuits en mai 2023

10/10 Excellent

Ramon

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en mai 2023