Dear Guest,Thank you for taking the time to review your recent stay.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We hope to welcome you back to INNSiDE by Meliá Berlin Mitte in the future. Best regards.Thomas Heinemann, Hotel Manager, INNSiDE by Meliá Berlin Mitte

Cher Jean,Nous vous remercions d'avoir pris le temps de rédiger ce commentaire.Nous sommes ravis que vous ayez globalement apprécié votre séjour, et nous tenons à vous remercier pour vos compliments. Nous regrettons cependant que notre offre de demi-pension n'ait pas répondu entièrement à vos attentes concernant le pain. Nous sommes attentifs à chaque retour et nous assurons que nos formules de restauration soient clairement communiquées à nos clients pour éviter toute déception. Néanmoins, nous espérons que vous avez trouvé le confort et le design moderne de nos chambres à votre goût, ainsi que la propreté de l'hôtel et la qualité de notre service.Nous espérons avoir la joie de vous revoir chez nous.Bien à vous,Niyazi Yildirim, Front Office Manager

Dear Matthias, Thank you so much for your comment! We are delighted to know you rated us 10/10 and that you were totally satisfied with your experience with us. We look forward to welcoming you soon again,Best regardsNicolai SchröerFront Office Manager

Dear Linda,Thank you for such a positive review.We are thrilled to hear that our exceptional team made a difference during your stay, and that you appreciated their helpfulness and friendly service. It's also great to know that you found your room to be impeccably clean and well-maintained, with all the necessary amenities.It would be our pleasure to have you return on another occasion. Very best wishes,Thomas Heinemann, Hotel Manager, INNSiDE by Meliá Berlin Mitte

Dear Sophie Elizabeth,We really appreciate your feedback.It's delightful to hear that our dedication to cleanliness and modern charm hit the mark for you! Nestled in the heart of the city, it's no wonder you found our location perfect for exploring the vibrant streets of Berlin on foot or by underground - just a hop, skip, and a jump away. Now, about the TV channels, we've aimed to cater to an international audience, but it seems we could broaden our horizons a bit more. Your bed preference is important to us, and we’re usually spot-on with our comfy king-size dreams, but it looks like we might have missed the mark this time. Rest assured, our team is on it like a bonnet to ensure your future slumbers are nothing short of majestic.All of the team hope that we may be able to see you again in the future. Kindest regards,Niyazi Yildirim, Front Office Manager

Dear Raquel,Thank you for sharing this positive review.We are delighted you had a pleasant experience and appreciated our team members who strive to ensure you have the best experience possible.Wishing you all the best and looking forward to your next visit,Niyazi Yildirim, Front Office Manager

Dear Han,Thank you for taking the time to share your feedback.We're sorry your experience hasn't been as good as we usually receive. We endeavour to provide an excellent standard for all our guests, please don't hesitate to make us aware of any issues at the time, it would have been a pleasure to assist you in adjusting the temperature controls.Our dedicated team always aim to deliver the best experience possible to all our guests and they will be delighted to know the impact they had on your stay.We hope to be able to welcome you back for an improved stay.Kind regards,Niyazi Yildirim, Front Office Manager

Dear Colin,Thank you for your review.It is wonderful to know you enjoyed your visit. We are sorry for any inconvenience the air conditioning system can be switched off and also adjusted in each room; our team are always happy to assist you with the controls or have it checked for you.We hope to have the opportunity of welcoming you back in the future. Best regards,Thomas Heinemann, Hotel Manager, INNSiDE by Meliá Berlin Mitte

Hallo Sevim,haben Sie vielen Dank für Ihre ausführliche und nette Bewertung unseres Hotels.Ihre Höchstbewertung haben wir gerne mit dem gesamten Team geteilt und bedanken uns bei dieser Gelegenheit recht herzlich für Ihren Besuch. Wir freuen uns schon darauf, Sie auch in Zukunft wieder bei uns zu begrüßen.Thomas Heinemann, Hotel Manager, INNSiDE by Meliá Berlin Mitte

Dear Bengt Arne,Thank you for taking the time to share your review.We are sorry we were not able to meet all your expectations.We would certainly like to learn more about that in a private message.We hope to welcome you back. Best wishes,Thomas Heinemann, Hotel Manager, INNSiDE by Meliá Berlin Mitte