Op basis van 990 geverifieerde beoordelingen
4,3 Hygiëne kamer
4,4 Service & personeel
4,3 Comfort kamer
4,2 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 17 apr. 2024
Movenpick = Definition of Five Star Hotel. My second time here and will definitely return again.
Opmerking van Hotelbeheer
26 apr. 2024 door Simon ChewHotelbeheer
Dear Douglas, Thank you for your kind words and for choosing Mövenpick Hotel Mactan Island Cebu again. We are delighted to hear about your positive experience and look forward to welcoming you back. Warmest regards,Simon ChewGeneral Manager
door een geverifieerde reiziger uit Riverbank
Geplaatst op 9 apr. 2024
I’m going to start out with saying that this hotel is probably amongst the best if not THE best hotel experience I’ve had . ALL the staff are super helpful and friendly. We’re always there to accommodate your needs. Excellent breakfast. Awesome view right by the ocean. Tight security. Always got a taxi on call and can help you find where your trying to go. I’d stay agin 👌
Opmerking van Hotelbeheer
24 apr. 2024 door Simon ChewHotelbeheer
Dear JacobWe are thrilled to receive your positive feedback about your recent stay at Mövenpick Hotel Mactan Island Cebu. It's delightful to hear that you found our staff helpful and friendly, enjoyed the excellent breakfast, and appreciated the beautiful ocean view. We take pride in providing tight security and convenient taxi services for our guests. We look forward to welcoming you back for another enjoyable stay.Warmest regards,Simon ChewGeneral Manager
door een geverifieerde reiziger
Geplaatst op 5 apr. 2024
door een geverifieerde reiziger
Geplaatst op 3 apr. 2024
door een geverifieerde reiziger
Geplaatst op 9 mrt. 2024
The entire resort staff was very friendly and attentive. This is a beautiful property. I especially enjoyed the spa and its staff. Niya, Aiza, Jan, Analyn, Evelyn and Rose who was amazing. Will stay again during next visit to Cebu.
Opmerking van Hotelbeheer
26 mrt. 2024 door Simon ChewHotelbeheer
Dear Leonard,Thank you for your kind words! We're thrilled to hear that you had such a wonderful experience at our resort and that our staff, especially Niya, Aiza, Jan, Analyn, Evelyn, and Rose, went above and beyond to make your stay memorable. We look forward to welcoming you back during your next visit to Cebu. Safe travels!Warmest regards,Simon ChewGeneral Manager
door een geverifieerde reiziger uit rehovot
Geplaatst op 5 mrt. 2024
beach
Opmerking van Hotelbeheer
6 mrt. 2024 door Simon ChewHotelbeheer
Dear Michael, Thank you so much for taking the time to write this review. We are glad that you enjoyed your stay with us.We hope to welcome you back again soon! Warmest regards,Simon Chew General Manager
door een geverifieerde reiziger
Geplaatst op 29 feb. 2024
Overall, a great hotel.
Points of concern.
There were occasional dog noises at night.
Wrong itinerary for pick up and drop off at the airport, but they were slow to contact me.
I wish they would have taken care of it as I had to pay double the amount due to no adjustment.
Opmerking van Hotelbeheer
26 mrt. 2024 door Simon ChewHotelbeheer
Dear Kohei,Thank you for your feedback regarding your recent stay with us. We're glad to hear that you found our hotel facilities to be great.We apologize for the inconvenience you experienced with the dog noises at night and transportation. We will inform the local authority for any action can be taken. Regarding the transport, we have communicate and served them a warning with our transport provider, informed them to be extra careful for our future guest. We appreciate your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warmest regards,Simon ChewGeneral Manager
door een geverifieerde reiziger
Geplaatst op 24 feb. 2024
I was traveling with my 86 yr old father who occasionally needs a wheelchair. The hotel has a wheelchair that we were allowed to take with us on excursions in the event that he became too tired to walk. The staff were very friendly and accommodating to our needs.
Opmerking van Hotelbeheer
8 mrt. 2024 door Simon ChewHotelbeheer
Dear Melisa,Thank you for sharing your experience with us. We are thrilled to hear that our staff was able to assist you and your father during your stay at the hotel. Providing accessibility and accommodations for all of our guests is a top priority for us. We appreciate your feedback and hope to welcome you back in the future.Warmest regards,Simon ChewGeneral Manager
door een geverifieerde reiziger
Geplaatst op 23 feb. 2024
スタッフさんが非常に親切で素晴らしい接客サービスです。
部屋も広くてキレイでビーチ、プールの施設もありました。
交通面では大きなショッピングモール、スーパーは少し離れていますが、それでも総合的にかなり満足です。
素敵な思い出ができました。
Opmerking van Hotelbeheer
8 mrt. 2024 door Simon ChewHotelbeheer
Dear Chinatsu,Thank you for sharing your feedback with us. We are delighted to hear that you found our staff to be kind and provided great customer service. It is also wonderful to hear that you enjoyed your spacious and clean room, as well as our beach and pool facilities.We are thrilled that you were able to make some wonderful memories during your time with us. We appreciate your kind words and look forward to welcoming you back in the future.Warmest regards,Simon ChewGeneral Manager
door een geverifieerde reiziger uit Wauconda
Geplaatst op 15 feb. 2024
Opmerking van Hotelbeheer
27 feb. 2024 door Simon ChewHotelbeheer
Dear Christina, Thank you for taking the time to write this review and for giving us a 5/5! We hope to welcome you again soon! Warmest regards,Simon Chew General Manager
