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Reviews of Quality Hotel Nova Domus

4 out of 5
Quality Hotel Nova Domus
Via Girolamo Savonarola 38, Rome, RM

Reviews

7.2

Good

Rating 10 - Excellent. 142 out of 776 reviews" "
Rating 8 - Good. 308 out of 776 reviews" "
Rating 6 - Okay. 192 out of 776 reviews" "
Rating 4 - Poor. 92 out of 776 reviews" "
Rating 2 - Terrible. 42 out of 776 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Mohit, Flemington

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a 4 star hotel at all. Beware of fake reviews and ratings. This is probably a very dirty 3 star hotel. however it was very spacious room but small bathroom. I wanted to stay in a 4 star hotel and highly disappointed with this hotel on how it manage to get the reviews and rating.
Stayed 2 nights in May 2024

8/10 Good

MERCY, NORTH MIAMI BEACH

Travelled with family
Liked: Staff & service, property conditions & facilities
Nice renovated building, smaller rooms though but worthy for the money we spent, services i requested were very efficient. Location very convenient , i likely would come back.
Stayed 3 nights in May 2024

8/10 Good

joan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

4/10 Poor

Joe

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property is in need of repair. Beds were very old and hard.
Stayed 3 nights in May 2024

2/10 Terrible

Nerissa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing, disappointed, the picture is nice in my reservation, no elevator up to 5 th floor, so difficult for me to go with my cane ,
Stayed 2 nights in May 2024

8/10 Good

Vilma

Stayed 1 night in Mar 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in Feb 2024

8/10 Good

rodolfo

Travelled with family
Liked: Cleanliness, staff & service
Acceptable
My experience was good, the cleaning was good. The confort is acceptable but need a little bit more. The breakfast is good, i think need to introduce more options.
Stayed 2 nights in Dec 2023

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their breakfast was great, walkable to Metro Station and Vatican.
Stayed 3 nights in Dec 2023

8/10 Good

IRAYDA, Guatemala

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Pee Shiem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Nov 2023

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the Vatican and train station
Stayed 3 nights in Oct 2023

4/10 Poor

Brian, Winchester

Disliked: Property conditions & facilities
Stayed 4 nights in Oct 2023

8/10 Good

Tulio

Travelled with partner
It is an old hotel. Some upgrades needed. Breakfast was good. Clean and friendly staff. TV never worked.
Stayed 4 nights in Oct 2023

4/10 Poor

Dorothy

Liked: Staff & service
Disliked: Property conditions & facilities
False advertising. There was no restaurant in hotel nor a bar. It has been closed for 10 years. There was no garden balcony as it was in ruins. Overall the pictures on line represent the hotel as it was in the 1960s. But the air conditioner worked and the staff was pleasant. It was walking distance to the Vatican. But I wished I stayed at a different hotel for the 3 days I was in Rome.
Stayed 5 nights in Sep 2023

2/10 Terrible

anthony

Travelled with partner
Disliked: Staff & service, amenities
The front desk needs much more training the phone did not work the AC did not work on our second night we finally had a fan after they fixed it the beds were terrible we wanted a wake up call at 6:00 a.m. on the day we left the 19th of September and no one at the front desk called they need much more training and this is a one and a half star hotel and no more we asked for directions for food and they sent us to closed restaurants we found a great Chinese restaurant right across the street the other recommendation was fiorentino and that was very good other than that do yourself a favor and pick another hotel I gave it a
Stayed 2 nights in Sep 2023

2/10 Terrible

Boris

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place looked ok in photos. In person it’s a different story. The place smelled like mold, pee and just a disgusting old carpet. AC was not working, blinds couldn’t be lifted or lowered. There was just water leaking in the bathroom. You could hear water flowing through pipes, other guests taking in there rooms. In the hotel there were random leaks. Breakfast buffet was not complete bad but the overall smells and inability to feel comfy and rest well is why I am giving this one star.
Stayed 3 nights in Sep 2023

10/10 Excellent

Martha Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, in a very central area and with air conditioned rooms. The staff were very kind and helpful and were quick to resolve any issues. I definitely recommend!

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

4/10 Poor

CARLOS

Stayed 1 night in Aug 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was not clean also refrigerator didn't work as well...
Stayed 2 nights in Aug 2023

10/10 Excellent

Roxanne Miruna

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean, great service,good breakfast Property is dated, but clean and within walking distance to the Vatican.
Stayed 6 nights in Jul 2023

4/10 Poor

Katiuska

Travelled with family
Disliked: Cleanliness
The hotel has room very spacious but bathroom is full of mold and dirty cartpet. Is close to the Vatican
Stayed 2 nights in Jul 2023

4/10 Poor

Heng Ping

Disliked: Property conditions & facilities
Everything feels old and worn. Towel warmer was rusted down the sides.
Stayed 1 night in May 2023

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nova Domus - recommended
A good value hotel within easy walking distance of the Vatican, the Olympic Stadium and not far from the Metro either. The (included) breakfast was a nice extra too!
Stayed 2 nights in May 2023

10/10 Excellent

Rachael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff. Would definitely recommend
Stayed 7 nights in Mar 2023

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2023

8/10 Good

manuel

Stayed 3 nights in Jan 2023

8/10 Good

James

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The hotel was good and breakfast was good, the room at night was a bit loud outside and the shower head was leaking.
Stayed 3 nights in Dec 2022

2/10 Terrible

Evangeline

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

8/10 Good

Paul

Liked: Staff & service, property conditions & facilities, room comfort
Clean room, older hotel, great staff
Federico and the rest of the staff were great. I booked the hotel very late notice and so they had not yet received the booking from Hotels.com. Federico searched through various systems online for me and was able to find it. The rooms are old and fairly worn out, but have charm and my room was clean and everything I needed. The bed was firm - which I prefer - and the pillows were great. The breakfast was what you would expect for a European breakfast - nothing more, nothing less. The price was great and the location is great if you are wanting to visit the Vatican.
Stayed 4 nights in Sep 2022

10/10 Excellent

Andrew Cyril Luciano Da

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, receptionist very pleasant and helpful, breakfast was average, place not far from main town, could provide water and tea, coffee in the room overall it was excellent, well done to you and your staff
Stayed 3 nights in Aug 2022

4/10 Poor

Vasilika

Stayed 3 nights in Aug 2022

8/10 Good

marinela, Montreal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close and easy to go to every point of interest in Rome
Stayed 4 nights in Jul 2022

10/10 Excellent

Rosalva

Stayed 2 nights in May 2022

6/10 Okay

Mark

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Star Rating was on a cloudy evening
Checkin was very good. Helpful and very informative. Room had a bad smell. When it states 4 stars one would except a certain level. Think 2 stars in this case. Breakfast is very basic. Overall. Staff are doing a great job in an old run down hotels that get away calling its self 4 stars when its clealy not, If you want a place to put your bags and a few hours sleep then its the place.
Stayed 2 nights in Feb 2022

6/10 Okay

Dmitri

Disliked: Property conditions & facilities
Stayed 7 nights in Oct 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good, staff was very friendly and helpful
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and aimed to help with anything that was needed. Rooms were cleaned everyday.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very close to Saint Peter's Square plaza, 5 minutes walking distance. All the hotel was in excellent conditions, the room was very clean and neat, the breakfast buffett included was plenty and excellent taste.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
This property was fine for the 2 days spent there. The air conditioning system was terrible.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel. Wifi in the room only worked if you were standing next to the hallway door. Walking distance to the Vatican which was great during the day but everything in the area closes early so it was dark and deserted walking around after dark. Mini ants in the bathroom
Stayed 3 nights in Aug 2019

2/10 Terrible

Vardan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a 4 star hotel ??? On pictures it may looks good but in real please see my pictures it is unacceptable . It is 0 star hotel I will say no star hotel . Dirtiest and nasty . I can't curse otherwise all will be ******* ****** ******
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice large room excellent maid Service cleanliness
Stayed 8 nights in Aug 2019

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Too hot. AC not adequate Beds too hard. Not sound proof walls as described. Shower had no room for soap or toiletries. Hard pillows. Dining room too hot.Shower curtain did not fit and water leaked on floor.
Stayed 3 nights in Aug 2019