Let me start off by saying, the house and view were stunning. We really enjoyed that part of it. However, we had several issues during our stay. The main one being that our first night there, the fire alarm started chirping. We messaged Vacasa about it and they said just poke it with a stick. The fire alarm was 12 feet in the air and we did not see a ladder. We finally found something in the pantry that would work. I understood them not wanting to send someone out at 3 in the morning. We assumed they would send out someone the next day to fix it. They never did. It chirped every hour throughout each night we stayed there and we had to continually get out of bed, grab the long pole and press the button for 15 secs each hour of the night. It would go off a few times and then finally quiet for a short time. Vacasa never sent someone to fix it. There was also an issue with the fridge, neither water nor ice worked while we were there. We let them know and they asked if it was on. We immediately said, it’s not that, we checked it. And they never even responded. The lack of customer care was disappointing. We had to purchase bottles of water to keep in the fridge and had to go without ice for our trip. Though the view is one we will never forget, I can’t imagine choosing the treehouse again. It was a lot of stairs to pull all of our luggage up. Since it was just the two of us, the loft style worked great but I can’t imagine it being a good fit for a group of people staying there.