I normally give just brief details for hotels, but this is an unusual one, so I will give a bit of detail.
We travel for months each year and in a way, this is one of the most frustrating hotels we have stopped at. All the ingredients are there for a great place, it just does not quite work.
POSITIVES ... Great big pool, fantastic well maintained gardens and settings, food was lovely, staff were very friendly and helpful when asked to do things, free breakfast was great with endless choice.
NEGATIVES .... Cleanliness, although the sheets and towels etc were very clean, our room was not serviced sometimes although there were four ladies in reception all day and we were the only guests on that day !!! Rooms not cleaned thoroughly (e.g. a bird must have gotten into our bathroom w
before we arrived and there was crap on the floor .. It was still there when we left 4 days later.
The rooms are just a bit run down with holes in the wall, old fashioned furniture, stains on walls etc. This could easily be fixed in a day or two to make the rooms really nice.
In summery, we would stop here again ... Yes as it represents great value for money with a lovely outdoor area although if on the island for 4 days again, we would probably have 2 nights here and 2 on Charlie beach area.
It could be so much better with good management ensuring a better attention to detail, pro active better trained staff which alone could lift its ratings deservedly
much higher
