Op basis van 226 geverifieerde beoordelingen
4,5 Hygiëne kamer
4,5 Service & personeel
4,5 Comfort kamer
4,4 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 23 feb. 2024
Located in a leafy quiet street, safe affluent area. Pool is open until 21.00, not 22.00 like the website says. But late opening is nice due to heat of the city so allows relaxation. Breakfast buffet manager Prabha Kant ensured I got my eggs royale every morning. Near to markets, shops, facilities and bus stop that takes you direct to main train and bus station in 5 mins. Lots of cheap restaurants near by. Away from all the tourist trap nonsense. Manager Mittu Alex was helpful in all my queries. Only problem is that the hotel requires a re-decoration as the decor looks tired. Otherwise, cannot complain about the price and facilities.
Opmerking van Hotelbeheer
27 feb. 2024 door Rishabh BhargavaHotelbeheer
Dear Ravi,Greetings from Hilton Garden Inn Trivandrum!Thank you very much for taking the time to share your review. We are delighted to hear that you enjoyed the peaceful and secure location of our hotel, nestled in a leafy and affluent area. We're thrilled that Prabha Kant was able to ensure your breakfast experience was to your liking with eggs royale every morning. It's our aim to provide personalized service that makes each guest's stay special. Your feedback is invaluable to us, and we're glad that, overall, you found great value in our price and facilities. We look forward to welcoming you back in the future, hopefully to an even more updated and comfortable environment.Regards,Team HGI
door een geverifieerde reiziger
Geplaatst op 5 feb. 2024
Service was great and breakfast was good
Opmerking van Hotelbeheer
13 feb. 2024 door Rishabh BhargavaHotelbeheer
Dear J.,Greetings from Hilton Garden Inn Trivandrum!Thank you for taking the time to share your feedback from your stay with us. We are so pleased to hear that you enjoyed your time with us. We take great pride in providing excellent service to our guests, and it's always rewarding to hear that we've succeeded. We look forward to welcoming you back in the near future.Regards,HGI
door een geverifieerde reiziger
Geplaatst op 22 jan. 2024
Opmerking van Hotelbeheer
13 feb. 2024 door Rishabh BhargavaHotelbeheer
Dear NAVIN,Greetings from Hilton Garden Inn Trivandrum!Thank you for taking the time to share your feedback from your stay with us. We are so pleased to hear that you enjoyed your time with us. We take great pride in providing excellent service to our guests, and it's always rewarding to hear that we've succeeded. We look forward to welcoming you back in the near future.Regards,HGI
door een geverifieerde reiziger
Geplaatst op 9 jan. 2024
Food was terrible and service satisfactory.
Opmerking van Hotelbeheer
10 jan. 2024 door Rishabh BhargavaHotelbeheer
Dear Thopil, Greetings from Hitlon Garden Inn Trivandrum! Thank you for choosing to stay at Hilton Garden Inn Trivandrum. We apologize for any inconvenience you may have experienced during your stay. Hospitality is one of our values and we are passionate about delivering exceptional guest experiences. We assure you that necessary steps have been taken to address the issues you have raised and prevent similar occurrences in the future. We would like to invite you back to our hotel and provide a more satisfactory experience.
door een geverifieerde reiziger
Geplaatst op 2 jan. 2024 op Hotels
Opmerking van Hotelbeheer
4 jan. 2024 door Rishabh BhargavaHotelbeheer
Dear Anonymous,Thank you for taking the time to share your recent experience in Hilton Trivandrum and for giving us 10/10. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.Kind Regards,Team HGI
door een geverifieerde reiziger
Geplaatst op 20 dec. 2023
Rooms are small. Only one car can stop at the portico for loading/ unloading luggages.
Opmerking van Hotelbeheer
4 jan. 2024 door Rishabh BhargavaHotelbeheer
Dear Veeravanallur,Your 3* rating is important, and we regret that your experience was not entirely up to your expectations and our brand standards. But we believe our team members and their exceptional service compensates our space constraints. Thank you from all of us at the hotel and we look forward to welcoming you back to our hotel.Kind Regards,Hilton Garden Inn Trivandrum
door een geverifieerde reiziger
Geplaatst op 15 dec. 2023
Opmerking van Hotelbeheer
10 jan. 2024 door Rishabh BhargavaHotelbeheer
Dear Amaresh, Greetings from Hilton Garden Inn Trivandrum! We are incredibly happy to hear that we were able to fill your stay with heart-warming hospitality and thank you for your 5 rating. It is a pleasure to understand that you enjoyed our facilities and services. The entire team is looking forward to welcoming you back at Hilton and do not hesitate to contact us if we can assist you with anything in the meantime.
door een geverifieerde reiziger
Geplaatst op 13 nov. 2023
I liked the service and the food.
Opmerking van Hotelbeheer
23 nov. 2023 door Rishabh BhargavaHotelbeheer
Dear Sunil, Greetings from Hilton Garden Inn Trivandrum! I would like to take this opportunity to thank you for taking the time to write a review further to your experience at Hilton Garden Inn. It is our earnest endeavor to ensure that our guests enjoy a memorable experience, and I am delighted to know that you had a great stay with us. We very much look forward and welcome you back to our hotel for your future stay with us. Should you need any assistance, please feel free to reach me on rishabh.bhargava@hilton.com.
door een geverifieerde reiziger
Geplaatst op 9 okt. 2023
It’s a walking distance to the shopping centre and a short ride to the Padmanabhaswamy temple.The airport too isn’t too far away.
Opmerking van Hotelbeheer
16 okt. 2023 door Rishabh BhargavaHotelbeheer
Dear Piush,Thank you for choosing Hilton Trivandrum and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit in particular our location, and great to know you are satisfied with your stay with us. We hope to see you again on a future visit to Trivandrum.Kind Regards,Rishabh Bhargava
door een geverifieerde reiziger
Great for families except food.
Geplaatst op 3 aug. 2023 op HotelsGreat location, excellent service. Food leaves lot to be desired for!!
Opmerking van Hotelbeheer
6 sep. 2023 door Rishabh BhargavaHotelbeheer
Dear Anonymous,Greetings from Hilton Garden Inn Trivandrum!I would like to thank you for choosing Hilton Garden Inn Trivandrum and taking the time to write review about your experience. We are delighted to learn that you enjoyed our location and service and will certainly pass your compliments to the entire team, whom I am sure will be pleased to hear they played a part in making your experience a memorable one! We very much look forward to the pleasure of serving you again at Hilton Garden Inn Trivandrum! Should you need any assistance, please feel free to reach me on rishabh.bhargava@hilton.com.
