it was dusty and I had an allergic reaction the first two of the three nights I was there
Opmerking van Hotelbeheer
24 mrt. 2024 door General Manager, Andaz San Diego, CA Hotelbeheer
We sincerely apologize for the dusty conditions in your room that caused an allergic reaction during your stay. This is unacceptable and not in line with our cleaning standards. We have addressed this issue with our housekeeping team to ensure all rooms are thoroughly cleaned before guest arrivals. We value your feedback as it helps us improve. Once again, we apologize for the inconvenience and hope you'll consider giving us another chance to provide a better experience.