Op basis van 380 geverifieerde beoordelingen
4,4 Hygiëne kamer
4,4 Service & personeel
4,2 Comfort kamer
4,1 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 24 dec. 2023
Slechte parking .Niet goed afgesloten en dus te veel Nietklanten van het hotel .Ontbijd zou beter kunnen,te weinig charcuterie en geen spek .Wel heel goed gelegen tussen Park Atlantique en Centrum.
Opmerking van Hotelbeheer
3 jan. 2024 door zenaideHotelbeheer
Dear Mr MichelFirstly, we would like to thank you for choosing the S. Miguel Park Hotel for your stay. We greatly value your opinion and are truly disappointed to hear that you had a less than perfect experience during your stay. We sincerely apologize for any inconvenience you may have experienced.We understand that our guests' expectations are paramount and we are committed to providing exceptional service. Your review is extremely important to us as it helps us identify areas that need improvement.We would like to further investigate the issue you raised to ensure similar issues do not occur in the future. Thanks for letting us know about this.Regarding your concern, we are taking immediate action to resolve breakfast service and more electrical outlet options. We will work diligently to ensure this does not happen again and that our guests' future stays are free from any inconveniences.We hope to have the opportunity to welcome you back in the future to showcase our continuous improvement.If you require further assistance or have any additional questions, please do not hesitate to contact us directly.Yours sincerely,The SMPH Management
door een geverifieerde reiziger
Geplaatst op 5 jun. 2023
Mooi groot hotel met vriendelijke service, schone ruime kamers en aan de westzijde met balkon. Verder veel faciliteiten zoals binnen- en buitenzwembad. Op loopafstand van diverse restaurants. Ontbijt is helaas niet erg uitgebreid en met weinig variatie over de 10 dagen dat we er waren. Op korte afstand van het vliegveld, maar we hadden er geen last van, wel gemak bij aankomst en vertrek.
Opmerking van Hotelbeheer
6 jun. 2023 door ZenaideHotelbeheer
Dear Mr Ruud,Thank you so much for your feedback, it is very important to us to improve our service.Best regardsManagement of SMPH
door een geverifieerde reiziger
Geplaatst op 22 jul. 2019
Opmerking van Hotelbeheer
22 jul. 2019 door Wilson SousaHotelbeheer
Dear customer
Thank you for your evaluation. We always appreciate your feedback.
Best wishes
door een geverifieerde reiziger uit Ramsel, België
Geplaatst op 6 nov. 2018
Goed gelegen in de hoofdstad met binnen- en buitenzwembad. Uitgebreid ontbijt.
Opmerking van Hotelbeheer
9 nov. 2018 door Wilson SousaHotelbeheer
Hello
Thank you for you commentary, your feedback is very important to us.
door een geverifieerde reiziger uit East Harwich
Geplaatst op 21 apr. 2024
Nice view of town and ocean. Indoor pool was good the buffet breakfast had good food options.
Opmerking van Hotelbeheer
22 apr. 2024 door zenaideHotelbeheer
Dear Mr. Robert.Thank you for your kind feedback! We're thrilled to hear that you enjoyed the stunning views of both the town and the ocean during your stay. It's fantastic to know that you found our indoor pool enjoyable, and that the buffet breakfast offered a variety of delicious options to start your day right. We hope to welcome you back soon for another wonderful experience!Best regardsHotel Management
door een geverifieerde reiziger
Geplaatst op 14 apr. 2024
The staff are all extremely pleasant, our flight got canceled and extended and they accommodate us and made sure we were taken care of.
It’s an extremely humid climate and the smell in the room they put us in was a bit off due to no circulation, the staff gladly accommodated us into a room in better condition and once the room had air circulation everything was pleasant and smooth.
It would have bey ice to have Kleenex and hair conditioner in the room.
Otherwise, extremely pleasant stay.
Opmerking van Hotelbeheer
16 apr. 2024 door zenaideHotelbeheer
Dear Mr Robert.Thank you very much for sharing your feedback with us. We are thrilled to hear that our staff provided exceptional service during your stay, especially during the unexpected flight changes. Ensuring our guests' comfort and well-being is always our top priority, and we are delighted that we could accommodate you accordingly.We apologize for any inconvenience caused by the initial room condition due to the humid climate. We're glad that our team promptly addressed the issue and relocated you to a more suitable room with better air circulation, resulting in a pleasant and smooth experience for the rest of your stay.Your suggestions regarding the availability of Kleenex and hair conditioner in the room are duly noted. We continuously strive to improve our amenities and services based on guest feedback, and your input will certainly be taken into consideration for future enhancements.We truly appreciate your kind words and understanding, and we hope to have the pleasure of welcoming you back for another pleasant stay in the future. If there's anything else we can assist you with, please don't hesitate to let us know.Best regards.Hotel Management
door een geverifieerde reiziger
Geplaatst op 24 mrt. 2024
The Breakfast and Coffee were no good.
Opmerking van Hotelbeheer
25 mrt. 2024 door zenaideHotelbeheer
Dear Mr Edgars.Thank you so much for your feedback, it is very important to us.We will analyse the breakfast and of course the coffee and mae modifications.Best regardsHotel Management
door een geverifieerde reiziger
Geplaatst op 19 mrt. 2024
Location to downtown, gardens, and airport were excellent. Property was very clean and easy access to parking.
Opmerking van Hotelbeheer
21 mrt. 2024 door zenaideHotelbeheer
Dear Mr Gerardo.Thank you for sharing your feedback with us. We're delighted to hear that you found our location to downtown, gardens, and the airport excellent. It's wonderful to know that you appreciated the cleanliness of our property and found the parking easily accessible. Your satisfaction is our priority, and we're thrilled to have met your expectations in these areas. We hope to welcome you back for another enjoyable stay in the future. Thank you for choosing our property for your accommodations.Best regardsHotel Management
door een geverifieerde reiziger
Geplaatst op 15 mrt. 2024
I’ve stayed here twice now and both times were great. Highly recommend would stay here again !
Opmerking van Hotelbeheer
18 mrt. 2024 door zenaideHotelbeheer
Dear Mr. Jonathan.We really appreciate your feedback, your opinion is very important to us and motivates us to continue offering the best service possible. We are always here to help with whatever is needed. If you need anything else, don't hesitate to get in touch.Yours sincerely,The SMPH Management
door een geverifieerde reiziger
Geplaatst op 12 mrt. 2024
Would stay here again. Very nice staff.
Opmerking van Hotelbeheer
13 mrt. 2024 door zenaideHotelbeheer
Dear Guest Tammy.Thank you so much for your feedback and the message.It is very important to us.Best regardsHotel Mangement
