Excellent service—always friendly and helpful. Clean and well kept resort. Food was hit or miss for us (but generally good). French restaurant was AMAZING. Our room was unfortunately behind some trees so could only see partial ocean despite being an emerald room. Lots of wildlife and nice walking paths. Overall thoroughly enjoyed our stay!
Opmerking van Hotelbeheer
25 mrt. 2024 door Isabel CasanovaHotelbeheer
Dear Neeka, Thank you for choosing our resort and for your thoughtful feedback! We're delighted to hear that you appreciated our excellent service, cleanliness, and the beautiful surroundings of our resort.We're sorry to hear about the issue with your room location, please note that Emeralds are Ocean Front as stated on our website, view may vary from room to room and we appreciate your understanding. We are sorry we did not meet your expectations in many aspects and wish you the best in your future travels