Average (maybe even below average) hotel for a premium price! We visit Vegas every year and we expected much more from Aria. Customer service is not good and our room had many flaws. After complaining at the end we received a little refund.
For this price you better stay at Bellagio or Cosmo.
Opmerking van Hotelbeheer
30 jun. 2023 door Guest ExperienceHotelbeheer
Dear Soheil,Thank you sharing your review regarding your stay at ARIA. Your insights and perspectives are incredibly valuable to us. We are deeply saddened to hear that we did not meet your expectations during your stay. It is our priority to ensure that each one of our guests feels welcome and is provided the absolute best experience. We understand that the issues you faced created a trip that fell far below expectations. Please accept our sincerest apologies for any disappointment you have encountered with our customer services and accommodations. We take the feedback from our guests very seriously, and always looking for ways to improve our service and products. Thank you again for taking the time to share your thoughts with us. We hope to have the opportunity to better serve you in the future.