Op basis van 887 geverifieerde beoordelingen
4,3 Hygiëne kamer
4,4 Service & personeel
4,4 Comfort kamer
4,2 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 16 apr. 2024
The facility was nice. The pool and hot tub were under maintenance.
Opmerking van Hotelbeheer
18 apr. 2024 door Comfort Suites Independence-Kansas CityHotelbeheer
We are so glad you had an exceptional experience, Karen! We look forward to welcoming you back to enjoy our new and improved pool and spa facilities once renovations are complete!
door een geverifieerde reiziger
Geplaatst op 15 apr. 2024
Opmerking van Hotelbeheer
16 apr. 2024 door Comfort Suites Independence-Kansas CityHotelbeheer
We are glad you had a great stay, Jennifer! We hope to see you again soon!
door een geverifieerde reiziger
Geplaatst op 15 apr. 2024
Good location, close proximity to arena and restaurants. Staff friendly and attentive. Property is need of upkeep badly. Elevator makes horrible grinding noise stopping at floors. Rooms have peeling paint, missing furnishings, carpets need cleaning in room and hallways. Pool has been closed for maintenance for last year also
Opmerking van Hotelbeheer
15 apr. 2024 door Comfort Suites Independence-Kansas CityHotelbeheer
Dear Danielle,Thank you for sharing your thoughts on your recent stay with us. We are very glad to hear that our friendly staff and convenient location contributed to a memorable experience for you, but it is disheartening to learn about other aspects of your experience that fell short of your expectations. We have shared your feedback about the condition of our property with our Engineering team to address the issues you noted. In addition, we would like you to know that updates are in the works. We will be starting renovations on our lobby, hallways, and other public areas in the coming months, and hope to welcome you again to enjoy these improvements.Once again, we want to thank you for taking the time to provide your feedback. We hope for another opportunity to impress you the next time your travels bring you to the Kansas City area.
door een geverifieerde reiziger
Geplaatst op 5 apr. 2024
Clean and quiet. Will stay here again
Opmerking van Hotelbeheer
11 apr. 2024 door Comfort Suites Independence-Kansas CityHotelbeheer
We are so glad you enjoyed your stay with us! We look forward to your next visit!
door een geverifieerde reiziger
Geplaatst op 5 apr. 2024
door een geverifieerde reiziger
Geplaatst op 4 apr. 2024
El lugar esta excelente,me gusto
Opmerking van Hotelbeheer
4 apr. 2024 door Comfort Suites Independence-Kansas CityHotelbeheer
¡Muchas gracias por tu amable reseña!
door een geverifieerde reiziger
Geplaatst op 2 apr. 2024
The pool and hot tub weren't available for use.
Opmerking van Hotelbeheer
3 apr. 2024 door Comfort Suites Independence-Kansas CityHotelbeheer
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Independence - Kansas City.We certainly apologize for the inconvenience you faced with the closure of our pool and spa as we work toward a full renovation. We have been working hard with Choice and our third party partners to ensure this information is clearly relayed both prior to and at the time of booking. We will continue to do so, and we hope that you will return to enjoy these amenities once necessary repairs are complete. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.
door een geverifieerde reiziger
Geplaatst op 1 apr. 2024
Very clean modernized and doing more to make updated. Staff was very nice and helpful. Sammie was great.
Opmerking van Hotelbeheer
2 apr. 2024 door Comfort Suites Independence-Kansas CityHotelbeheer
Thank you for your feedback! We are so glad that you enjoyed your stay and that you had a great experience with our wonderful staff! We look forward to sharing your kind remarks with Sammie and the rest of our team!See you next time!
door een geverifieerde reiziger
Geplaatst op 30 mrt. 2024
Opmerking van Hotelbeheer
31 mrt. 2024 door Comfort Suites Independence-Kansas CityHotelbeheer
Thank you for sharing a review, Tommy. We value your business and hope to see you again soon.
door een geverifieerde reiziger
Geplaatst op 24 mrt. 2024
Staff were nice! The room was clean. The gentleman in the breakfast room was great!
Opmerking van Hotelbeheer
31 mrt. 2024 door Comfort Suites Independence-Kansas CityHotelbeheer
Thank you for sharing your feedback! We are so glad you had a great stay and a great experience with our phenomenal staff. Your compliments are appreciated and we look forward to seeing you again on your future travels!
