Op basis van 136 geverifieerde beoordelingen

4,6 / 5
94% van onze gasten beveelt dit aan
4,7 Hygiëne kamer
4,7 Service & personeel
4,8 Comfort kamer
4,7 Staat hotel
Geverifieerde beoordelingen van Expedia
3 / 5
door een geverifieerde reiziger

Geplaatst op 15 apr. 2024
The staff terrible!
Opmerking van Hotelbeheer
15 apr. 2024 door TownePlaceHotelbeheer
Dear VeroThank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent from occurring in the future.Upgrades are not guaranteed, if we have the room available when you check in, we are more than happy to upgrade you.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,VANESSA GONZALEZ General Manager
5 / 5
door een geverifieerde reiziger

Geplaatst op 14 mrt. 2024
It was really clean and in a prime location.
Opmerking van Hotelbeheer
8 apr. 2024 door TownePlaceHotelbeheer
Dear ReneOn behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,VANESSA GONZALEZGeneral Manager
5 / 5
door een geverifieerde reiziger uit Mesilla Park

Geplaatst op 15 feb. 2024
Great Staff very Comfortable Rooms & Kitchen
Opmerking van Hotelbeheer
16 feb. 2024 door TownePlaceHotelbeheer
Dear Jerome,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,VANESSA GONZALEZAssistant General Manager
4 / 5
door een geverifieerde reiziger

Geplaatst op 11 feb. 2024
comfortable and easy
Opmerking van Hotelbeheer
13 feb. 2024 door TownePlaceHotelbeheer
Dear TerenceOn behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,VANESSA GONZALEZAssistant General Manager
5 / 5
door een geverifieerde reiziger

Geplaatst op 29 jan. 2024
Very nice facility and courteous staff.
Opmerking van Hotelbeheer
29 jan. 2024 door TownePlaceHotelbeheer
Dear Robert,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,VANESSA GONZALEZAssistant General Manager
5 / 5
door een geverifieerde reiziger

Geplaatst op 26 dec. 2023
Opmerking van Hotelbeheer
29 jan. 2024 door TownePlaceHotelbeheer
Dear DustinOn behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,VANESSA GONZALEZAssistant General Manager
5 / 5
door een geverifieerde reiziger

Deze reiziger gaf alleen een score Geplaatst op 26 nov. 2023
5 / 5
door een geverifieerde reiziger

Geplaatst op 26 nov. 2023
Ok
5 / 5
door een geverifieerde reiziger

Geplaatst op 25 nov. 2023
The hotel was really nice. It was close to everything you needed.
1 / 5
door een geverifieerde reiziger

Geplaatst op 14 nov. 2023
Molestan en la puerta muy temprano Y habren la puerta mientras duermo El personal de limpieza 😕
Opmerking van Hotelbeheer
14 nov. 2023 door TownePlaceHotelbeheer
Gracias por tomarse el tiempo para contarnos su experiencia mientras se hospeda con nosotros. Su experiencia está por debajo de nuestro estándar.Brindar el más alto nivel de hospitalidad es nuestra prioridad número uno y me disculpo sinceramente por no haber cumplido con sus expectativas. He compartido sus comentarios con el equipo de liderazgo para garantizar que se implementen y revisen las pautas necesarias para evitar que esto ocurra en el futuro.Espero que elija quedarse con nosotros nuevamente cuando sus viajes lo traigan de regreso a la zona.Atentamente,VANESSA GONZÁLEZ
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