8/10
There is no breakfast if you donโt book it. Expedia says free breakfast but this is not accurate. You need to book breakfast and dinner before you arrive and both will cost extra. You can arrange via Expedia chat with them but it will be several days before you get a reply.
The hotel itself is lovely and the room and hotspring baths were fantastic. We were provided with sandals, socks and robes to wear to dinner and around the property. It was not clear that these could be worn to the meal and to the onsen, but we asked and were told yes.
The dinner was fantastic, so much food and expertly prepared. We struggled to eat it all! It was delicious and well worth the cost (8k per adult, 6k per child).
Dinner was 5:30 - 6:50 at which point they wanted us to leave the restaurant.
Breakfast is only at 8am. If youโre planning on doing a full day in Hakone i would suggest getting breakfast on the way. The local supermarket doesnโt open till 9:30 so donโt rely on that either!
Overall we were very happy with our stay and accept the language barrier and slight issues as lack of our understanding and culture. Iโm sure others will be disappointed to have no breakfast though if they donโt read this review!
Angus
1 nacht verbleven in juli 2025
