Op basis van 75 geverifieerde beoordelingen

3,9 / 5
74% van onze gasten beveelt dit aan
4,1 Hygiëne kamer
4,3 Service & personeel
3,5 Comfort kamer
3,7 Staat hotel
Geverifieerde beoordelingen van Expedia
3 / 5
door een geverifieerde reiziger

JUST OK.

Geplaatst op 14 sep. 2023 op Hotels
Made a booking for 2 people in a family room with multiple beds, my daughter decided to join us after I made the booking. When we checked in, the receptionist kept saying she needed to see my booking my phone, I said why, you had my booking. She said you booked for 2 people but you are 3. I said, so ? I could pay extra just check us in. We were going back and forth, I was ready to ask for the refund and leave. Then she called the manager saying we were causing trouble, I guess she didn't know my daughter speaks perfect Greek! We were furious. Thank God, the manager Martina was amazing, checked us in and explained it is all inclusive, we need to pay extra 60 euro for my daughter - it was not a problem for us at all, we understand. However, we went to another hotel after 2 days, we didn't enjoy the food at the hotel during our 2 days of stay.
Opmerking van Hotelbeheer
29 sep. 2023 door Louis Ionian Sun TeamHotelbeheer
Dear valuable guest,We would like to thank you for taking the time to share your point of view. It is pleasing to hear thatMatina helped you with the check-in procedure and provided you with all the required information youneeded. Moreover, we are truly sorry for the miscommunication upon your arrival. Rest assured thatyour feedback is very much appreciated and has already been communicated within the department.Nevertheless, we are surprised by your remarks regarding our cuisine, as we offer a buffet of consistentquality and variety, which is very much appreciated by our guests. We hope you will grant us theopportunity in the near future to extend you in full our renowned hospitality.With best regards,Louis Ionian Sun Team
3 / 5
door een geverifieerde reiziger

Geplaatst op 19 aug. 2023
There were lots of good points about this property. The beach area was lovely, the entertainment was good and there was a large variety of food. The staff were lovely and kind and welcoming. The downside was the cleanliness. Our toilet seat had a suspicious brown smear on the underside of the seat and I saw a cockroach on the corridor the second night. The juice and water machines in the restaurants had a grimy residue on the inside. The lunch at the beach on the second day was sat out several hours later, which was on a hot day and was meat and tzatziki! Unfortunately both my partner and I were both ill with stomach issues during our stay. The beach and pools are lovely, unfortunately a bit tricky with a pram as there are steps to get to them and a hill in the heat for the top pool. I wanted to write a more positive review for the lovely staff, gorgeous views and potential! But the cleanliness let it down for me…
Opmerking van Hotelbeheer
29 aug. 2023 door Louis Ionian Sun TeamHotelbeheer
Dear Beki,We would like to thank you for staying with us. It is very pleasing to see that certain elements of yourstay were to your utmost satisfaction, like the rich variety of our tasty buffet options, the entertainmentand the breath-taking view. We are overjoyed by your praise for our extremely friendly staff, who areour greatest asset. We take your remarks regarding the cleanliness very seriously and have alreadytaken immediate actions for rectification. We wish to reassure you that our food offerings are kept incontrolled temperature environments, as per the HACCP requirements we follow, and had no issues ofthe kind you mention. Still, we regret to be informed that we didn’t succeed in fulfilling at full yourexpectations and we hope to have the pleasure to welcome you back in the not to distant future.With best regards,Louis Ionian Sun Team
4 / 5
door een geverifieerde reiziger

Geplaatst op 13 jul. 2023 op Hotels
Opmerking van Hotelbeheer
20 jul. 2023 door Louis Ionian Sun TeamHotelbeheer
We would like to thank you for choosing to spend your holidays with us and for posting a review online. Hopefully you will grant us the opportunity of hosting you again in the imminent future. With best regards, Louis Ionian Sun Team
5 / 5
door een geverifieerde reiziger

Geplaatst op 18 jun. 2023
Didn't feel the need to leave the hotel as you can be either at the beach or at the pool in less than 5mins. We prefer a pebbled beach and loved going snorkeling, however check for jellyfish before going in the water! Food and drink all day long, lovely staff! Thank you all 😀
Opmerking van Hotelbeheer
26 jun. 2023 door Louis Ionian Sun TeamHotelbeheer
Dear valuable guest, Let us express our gratitude for choosing to spend your holiday with us and for posting such a kind review. It is truly delightful to be informed that you enjoyed every aspect of your stay. The fact that our premises allowed you to have easy access to all our services fills us with joy, as your satisfaction means a lot to us. We hope to have the honor of welcoming you in our hotel again. With best regards, Louis Ionian Sun Team
5 / 5
door een geverifieerde reiziger

Geplaatst op 17 jun. 2023
Gran bella struttura dotata di ogni comfort, ottimo collegamento con la spiaggia privata, buona la cucina e gran varietà di cibo. Camere e hotel molto pulite. Personale cordiale e disponibile. Consigliato per le famiglie
4 / 5
door een geverifieerde reiziger

Geplaatst op 21 aug. 2022
The service and the food was great. The beach is brilliant!
3 / 5
door een geverifieerde reiziger

Deze reiziger gaf alleen een score Geplaatst op 19 aug. 2022
4 / 5
door een geverifieerde reiziger uit MIDDLESEX

Geplaatst op 28 jul. 2022
Amazing sea view from our family room balcony, easy access to the beach, good variety of all inclusive food and drinks, friendly restaurant staff, welcoming receptionist during our 11pm check in, and an unexpected welcome gift with a hand written note, which I thought was a nice touch. My only suggestion would be to renovate the building as it resonated an 80’s Miami vibe. The air con is also very noisy. Would recommend this hotel.
5 / 5
door een geverifieerde reiziger

Geplaatst op 15 jul. 2022
Great location. Great facility to reach the beach through a tunnel, straight from the hotel. Nice swimming pool and located perfectly on top roof. Friendly /helpful staff. Good food
4 / 5
door een geverifieerde reiziger

Exceptional friendly staff

Geplaatst op 9 nov. 2019 op Hotels
The sea view is breathtaking. Very nice garden views as well. It was very quiet and relaxing. There were variety of food, drinks and others stuff. It was all inclusive package. The quality of service was exceptional. The staff were great and enthusiastic. Lots of leisure activities - basket ball, tennis court, table tennis, snooker board, dart area etc. There are water aerobics etc. It was family friendly. With evening entertainment in the evening after dinner. It was very entertaining and there were no room for boredom. The kids enjoyed every bit of it. Adults sections with dance and all. The location is great, about 30mins from town, airport and local amenities were nearby. It was quiet enough to hear lots of birds singing. There was plenty of sunshine to go bask in (we visited end of May) My only reservation is that the hotel is old and not very clean. They need to improve on the cleanliness. The staff do a good cleaning but the furniture and the general ambience is old and cannot be clean to give a neat feel. This need improvement. But overall, we had a great experience! They should also improve the presentation of fruit section in the restaurant to encourage more people eating fruits. At the moment, the dessert section is more appealing. Shout out to all the staff, well done and many thanks for your service.
Opmerking van Hotelbeheer
10 nov. 2019 door George GeorgiouHotelbeheer
Dear Guest Thank you very much for selecting our hotel for your stay and for sharing your experience online. We are glad to see that you enjoyed every aspect of your holiday with us and especially your appreciation towards all our friendly staff members which are our biggest asset. Thank you also for your suggestions as we always value our guests comments as it help us in our continuous effort for improvement. We hope to see you again soon. Best regards The Management
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