Op basis van 492 geverifieerde beoordelingen
3,7 Hygiëne kamer
4,1 Service & personeel
3,7 Comfort kamer
3,6 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger uit Warren
Geplaatst op 7 apr. 2024
They gave us a Handicap Room that smelled like pee. I booked in the morning to get a nice room, but didn't. Came in at 10:15 so was very tired
Opmerking van Hotelbeheer
7 apr. 2024 door Nishaye RediResponse SpecialistHotelbeheer
Hello Stephen, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Jackson, OH. I am disappointed that your experience did not meet your expectations due to the odor of the room not being to your liking. Please accept our sincerest apologies for the impact this had on your stay with us. We encourage guests to notify our staff immediately about any concerns, as we strive to ensure a comfortable and enjoyable experience for all. We value your feedback and will address the issues with our team to ensure improvements are made.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
door een geverifieerde reiziger
Geplaatst op 27 feb. 2024
It was nice
Opmerking van Hotelbeheer
29 feb. 2024 door Olivia RediResponse Specialist Hotelbeheer
Hello Robert, Thank you for telling us about your stay at the Red Roof Inn Jackson, OH. I am glad you enjoyed your experience, prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,OliviaRed Roof ManagementRediResponse Specialist
door een geverifieerde reiziger
Geplaatst op 29 jan. 2024
It was peaceful
Opmerking van Hotelbeheer
29 jan. 2024 door Sharma RediResponse SpecialistHotelbeheer
Thank you for taking the time to write about experience at the RED ROOF INN JACKSON OH. Shilo, I am happy to read that you had a great encounter with us and we truly appreciate your kind remarks about our peaceful hotel. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Shilo, and can't wait to see you back at Red Roof soon, where we can continue to offer you a peaceful stay at an affordable price! Sincerely, Red Roof Management
door een geverifieerde reiziger
Geplaatst op 21 dec. 2023 op Travelocity
door een geverifieerde reiziger
Geplaatst op 24 nov. 2023
Opmerking van Hotelbeheer
14 dec. 2023 door Kamaria RediResponse SpecialistHotelbeheer
Hello Linda, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN JACKSON OH and I appreciate your 5/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management
door een geverifieerde reiziger
Geplaatst op 23 nov. 2023
Opmerking van Hotelbeheer
13 dec. 2023 door Gabrielle RediResponse SpecialistHotelbeheer
Thank you for taking a moment to leave a review, Mike. The staff and I at the Red Roof Inn Jackson, OH appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,Red Roof Management
door een geverifieerde reiziger
Geplaatst op 22 nov. 2023
Opmerking van Hotelbeheer
13 dec. 2023 door Devorine RediResponse SpecialistHotelbeheer
Thanks for sharing this perfect rating, James. It's great to see you enjoyed your stay, resulting in a 5/5 score. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests. Thank you for choosing Red Roof Inn Jackson, OH. We hope we have the opportunity to see you again in the future. Sincerely,Devorine Red Roof Management RediResponse Specialist
door een geverifieerde reiziger
Geplaatst op 15 nov. 2023 op Hotels
Opmerking van Hotelbeheer
17 nov. 2023 door Olivia RediResponse SpecialistHotelbeheer
Thank you, Gordon, for taking a moment to complete our survey. The staff at the Red Roof Inn Jackson, OH and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist
door een geverifieerde reiziger
Solid stay.
Geplaatst op 4 nov. 2023 op HotelsStaff was friendly, room was mostly clean, warm breakfast. My bed was extremely firm, only complaint. My driveway would probably be softer.
Opmerking van Hotelbeheer
6 nov. 2023 door Kerry-Lee RediResponse SpecialistHotelbeheer
Thank you Cody for taking the time to tell us about your experience at the RED ROOF INN JACKSON OH. I am happy to read our friendly staff, clean rom and warm breakfast bed met your standards. However the uncomfortable bed hindered your experience. At Red Roof, it is our intention to have your confidence in our abilities to eliminate future happenings. Please know that we value you as our guest and appreciated your business with us. Thank you for sharing your feedback. Very truly yours, Kerry-Lee Red Roof Management RediResponse Specialist
door een geverifieerde reiziger
Needs lights
Geplaatst op 2 nov. 2023 op HotelsOk for the cost, 100.40, clean, ok breakfast and coffee and ok breakfast. Nice, helpful staff. Only could it needs more outdoor lighting as it was dark outside and finding to checkin ck
Opmerking van Hotelbeheer
4 nov. 2023 door Sharma RediResponse SpecialistHotelbeheer
Thank you for taking the time to write about experience at the RED ROOF INN KALAMAZOO WEST - WESTERN MICHIGAN U. Barbara, it is so rewarding to read that you had a great encounter with us and we truly appreciate your comments about the cost and cleanliness of our hotel, our breakfast to be ok, and all the other kind remarks mentioned. However, you indicated that there should be more outdoor lighting.We appreciate your business, Barbara, and can't wait to see you back at Red Roof soon, so we can have the opportunity to provide you with a better experience the next time you're in the area. Sincerely, Sharma Red Roof Management RediResponse Specialist
