Op basis van 832 geverifieerde beoordelingen

4,7 / 5
92% van onze gasten beveelt dit aan
4,8 Hygiëne kamer
4,6 Service & personeel
4,8 Comfort kamer
4,8 Staat hotel
Geverifieerde beoordelingen van Expedia
4 / 5
door een geverifieerde reiziger

Ik miste een gebedskleed

Geplaatst op 25 okt. 2023 op Hotels
Voor twee volwassenen en een kind hadden ze maar een dekbed klaargezet, dat viel wel tegen en ik miste helaas een gebedskleed.Voor de rest was het oke.
Opmerking van Hotelbeheer
26 okt. 2023 door Maryam Pargoshati Hotelbeheer
Dear Guest Thank you for choosing Radisson Blu Hotel for your stay in Kayseri. We appreciate you taking the time to provide us your feedback about your stay. In Radisson Blu Hotel Kayseri, we always do our best to maintain our service quality and keep the guest satisfaction at the highest level. We do sincerely apologize that we couldn’t fully satisfied you with our service. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. We would like to learn more and search the reasons of your rating. I called you but couldn't reach you. Please contact me directly by mail to discuss your experience at our hotel maryam.pargoshati@radissonblu.com. Looking forward to hearing from you soon! Best Regards, Maryam Pargoshati – Guest Relations
5 / 5
door een geverifieerde reiziger

Geplaatst op 11 aug. 2023
Een super hotel, nu al voor de 2de keer onze vakantie verbleven, heel schoon super familiekamers, echt TOP! Wat niet fijn is dat er geen balkon is om te roken dat mis ik echt en om wat was te drogen een droogrekje.
Opmerking van Hotelbeheer
12 aug. 2023 door Maryam Pargoshati Hotelbeheer
Dear Guest , thank you for choosing Radisson Blu Hotel and for taking the time to review us. We are so happy to see that your overall experience with us was up to your expectation and you had a comfortable stay with us. I have already shared your views with the relevant department manager. We hope to welcome you again on your next visit to Kayseri! Regards, Maryam Pargoshati - Guest Relations
3 / 5
door een geverifieerde reiziger

Geplaatst op 23 jul. 2023 op Hotels
Opmerking van Hotelbeheer
25 jul. 2023 door Maryam Pargoshati Hotelbeheer
Dear guest, we appreciate you taking the time to provide us your feedback about our hotel. We are sorry to see that we couldn't meet your expectations. In Radisson Blu Hotel Kayseri, we always do our best to maintain our service quality and keep the guest satisfaction at the highest level. That's why, we would like to know more and make a comprehensive research in order to understand aspects leading to this dissatisfaction. However, we can not reach to you . If you can please contact us we will promptly check everything and respond you back. Regards, Maryam Pargoshati, Guest Relations
5 / 5
door een geverifieerde reiziger

Geplaatst op 4 jun. 2023 op Hotels
super top hotel hygiënisch vriendelijke personeel hotel ligging is direct bij winkelcentrum forum en loopafstand op stad.
Opmerking van Hotelbeheer
5 jun. 2023 door Maryam Pargoshati Hotelbeheer
Dear Mr. Seckin, thank you for choosing Radisson Blu Hotel Kayseri and for taking the time to review us. We are so happy to see that your overall experience with us was up to your expectation and you had an excellent stay with us. We hope to welcome you again on your next visit to Kayseri! Regards, Maryam Pargoshati - Guest Relations
5 / 5
door een geverifieerde reiziger

Geplaatst op 17 sep. 2022
Hele vriendelijke personeel. Als je vragen hebt staan ze gelijk voor je klaar. Service is heel goed. Je word heel goed ontvangen als je binnenkomt. Hotel in het geheel is heel schoon.
Opmerking van Hotelbeheer
18 sep. 2022 door Ahmet Kilavuz - Guest Relations ManagerHotelbeheer
Dear Mr. Bilal, thank you for choosing Radisson Blu Hotel Kayseri and for taking the time to review us. We are so happy to see that your overall experience with us was up to your expectation and you had an excellent stay with us. We hope to welcome you again on your next visit to Kayseri! Regards, Ahmet Kilavuz - Guest Relations Manager
4 / 5
door een geverifieerde reiziger

Geplaatst op 20 aug. 2022
Opmerking van Hotelbeheer
13 dec. 2022 door Maryam Pargoshati Hotelbeheer
Değerli Misafirimiz Hande Hanım, Radisson Blu Hotel Kayseri'yi tercih ettiğiniz ve zaman ayırıp bizi değerlendirdiğiniz için teşekkür ederiz. Bizimle olan genel deneyiminizin beklentilerinizi karşıladığını ve bizimle mükemmel bir konaklama geçirdiğinizi görmekten çok mutluyuz. Bir sonraki Kayseri ziyaretinizde sizleri tekrar ağırlamak dileğiyle! Saygılarımızla, Maryam Pargoshati - Misafir İlişkileri
5 / 5
door een geverifieerde reiziger

Geplaatst op 18 aug. 2022
In 1 woord geweldig.
Opmerking van Hotelbeheer
19 aug. 2022 door Ahmet Kilavuz - Guest Relations ManagerHotelbeheer
Dear Mr. Fuat, thank you for choosing Radisson Blu Hotel Kayseri and for taking the time to review us. We are so happy to see that your overall experience with us was up to your expectation and you had an excellent stay with us. We hope to welcome you again on your next visit to Kayseri! Regards, Ahmet Kilavuz - Guest Relations Manager
5 / 5
door een geverifieerde reiziger

Geplaatst op 16 aug. 2022
Midden in de centrum! Je auto wordt voor je geparkeerd. Kamers waren zeer groot en ruim. Alles wijst op 5 sterren accomodatie!
Opmerking van Hotelbeheer
16 aug. 2022 door Ahmet Kilavuz - Guest Relations ManagerHotelbeheer
Dear Mr. İlhan, thank you for choosing Radisson Blu Hotel Kayseri and for taking the time to review us. We are so happy to see that your overall experience with us was up to your expectation and you had an excellent stay with us. We hope to welcome you again on your next visit to Kayseri! Regards, Ahmet Kilavuz - Guest Relations Manager
2 / 5
door een geverifieerde reiziger

Geplaatst op 13 aug. 2022
Opmerking van Hotelbeheer
13 dec. 2022 door Maryam Pargoshati Hotelbeheer
Dear Mr. Ozcan , thank you for choosing Radisson Blu Hotel Kayseri and for taking the time to review us. We are so happy to see that your overall experience with us was up to your expectation and you had an excellent stay with us. We hope to welcome you again on your next visit to Kayseri! Regards, Maryam Pargoshati - Guest Relations
5 / 5
door een geverifieerde reiziger

Geplaatst op 11 aug. 2022
Top
Opmerking van Hotelbeheer
11 aug. 2022 door Ahmet Kilavuz - Guest Relations ManagerHotelbeheer
Dear Mr. İlhan, thank you for choosing Radisson Blu Hotel Kayseri and for taking the time to review us. We are so happy to see that your overall experience with us was up to your expectation and you had an excellent stay with us. We hope to welcome you again on your next visit to Kayseri! Regards, Ahmet Kilavuz - Guest Relations Manager