Very mixed stay. Cons: broken door, missing privacy blind between the two rooms, mold in the shower, only one fan (no AC), and confusing check in process. Pros: besides a great location, excellent 24 hour communication to try to address these issues. All issues were eventually resolved except the missing shade, which they needed to order.
I was hoping they’d offer a monetary compensation or upgrade, which they did not; but at least they allowed a late check out and an early subsequent check in for our daughter, who was switching to a single room when we left.