Deception: Pas d’espace de travail dans la chambre, des drains de douche bloqués et des fenêtres non étanches vs le froid
Commentaire laissé par : Direction de l'hôtel
17 févr. 2024 par Emma - Front Desk Supervisor , Direction de l'hôtel
Dear Marc,Thank you for taking the time to leave us a review. We take our Guests' feedback and concerns seriously, as we always want to improve and offer a memorable experience. We're sorry to hear that we fell short of your expectations regarding the room and should you stay with us again, please don't hesitate to let us know if you require anything like a desk, so that we can find a solution for you. We have passed your comments on to our management team and will be taking steps to better this in the future. We hope you enjoyed your stay despite these issues and hope to see you again soon. Sincerely,Peaks Hotel & Suites Team