This property was not clean- stained pillows, ripped bedding, dirty under beds (vacuum won’t fit under beds), used bars of soap in showers, rusted shower caddies, previous guest’s toiletries in shower, green sprout growing out of bathroom sink, dirty oven, freezer and old sponges left in kitchen to use. Kitchen had broken/chipped mugs, plastic cups that leaked. Kitchen closet smelled of dirty cleaning supplies. Fabric flip flops used by other guests were expected to be worn in house. Air conditioning was controlled remotely by the host and was turned up without consultation. Tried to find another place to stay without success. Called host about concerns, he sent 2 cleaners who removed stained pillows, dirty cleaning supplies, soap from bathroom showers and old toiletries. At no point did the host come to the property or follow up. When we left, I outlined the concerns to the host and asked for a partial refund. He refused saying he wasn’t making any money on this booking. He then accused me of damaging the microwave and has issued an invoice for $150 to replace it. Nobody in my party used the microwave nor noticed any issues with it. Had I, I would certainly have brought it to the host’s attention, as I did with all of the other concerns. Host claimed that it was not damaged before our check in. I am doubtful that he was on the property prior to check in, as he certainly did not notice any of the obvious problems pointed out. I believe the host is retaliating now.
