Op basis van 92 geverifieerde beoordelingen

3,7 / 5
78% van onze gasten beveelt dit aan
3,9 Hygiëne kamer
4,0 Service & personeel
3,7 Comfort kamer
3,5 Staat hotel
Geverifieerde beoordelingen van Expedia
2 / 5
door een geverifieerde reiziger

Deze reiziger gaf alleen een score Geplaatst op 23 jul. 2023
5 / 5
door een geverifieerde reiziger

Geplaatst op 10 okt. 2023
Wonderful destination! The staff is outstanding, and the complimentary buffet breakfast is simply amazing. The resort boasts stunning, serene swimming pools for both adults and children, all with a beachside view. The property itself is expansive, with impeccably maintained gardens that add to its charm. While it may not be located in the commercial area, there is a fantastic restaurant next door.
4 / 5
door een geverifieerde reiziger

Geplaatst op 2 okt. 2023 op Hotels
This hotel is clean and the room is comfortable. However, there is no lift and therefore not suitable for those with heavy luggage and mobility issues. The wifi coverage was weak to non-existent, not suitable for work. The first room I had did not have wifi coverage at all. I negotiated with the reception staff for another room which the staff kindly made the arrangement. Eventually, I settled for a room with twin beds (could not be combined) although I booked a double bed room. This room had weak wifi coverage, required longer duration to load a webpage.
5 / 5
door een geverifieerde reiziger

Geplaatst op 13 feb. 2023 op Hotels
I was have enjoyed the Jayakarta. The staff over the years has been so friendly and helpful. This is my first trip since everything was shut down during Covid. Happy to say everything and everyone made t as pleasnat as always.
Opmerking van Hotelbeheer
20 feb. 2023 door Cherry A. HakimHotelbeheer
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote.We will be happy to get another chance to welcome you back as our guest at The Jayakarta Lombok on your next visit.Regards,Cherry A. Hakim,General ManagerThe Jayakarta Lombok Beach Resorts & Spa
2 / 5
door een geverifieerde reiziger

Geplaatst op 27 okt. 2021
部屋の電気設備が古いため、コンセントの数が少なく尚、照明が暗い。朝食時のレストランスタッフの教育を徹底してほしい。（灰皿を依頼した時他のテーブルで使用していた灰皿を持ってきました。）
2 / 5
door een geverifieerde reiziger

Deze reiziger gaf alleen een score Geplaatst op 4 jun. 2020 op Hotels
4 / 5
door een geverifieerde reiziger

Geplaatst op 17 feb. 2020
Location is great which is next to the beach, hotel looks so grand, staff were friendly and helpful. Food was great except the fruit juice didn't taste nice, not fresh and tasted artificial. Otherwise I'd give 5 stars
Opmerking van Hotelbeheer
18 feb. 2020 door Cherry A. Hakim Hotelbeheer
Hi, Thank you for your feedback. We are glad that you enjoyed your stay. Our staff will be happy to read what you wrote. For the juice, I will address this directly and make sure its did not happen again. We will be happy to welcome you again as our guest in your next visit to Lombok. Thank you Regards, Cherry A. Hakim General Manager The Jayakarta Lombok Beach Resorts & Spa
5 / 5
door een geverifieerde reiziger

Geplaatst op 7 feb. 2020
Staff are so helpful & friendly, Room clean. beautiful beachfront.
Opmerking van Hotelbeheer
18 feb. 2020 door Cherry A. Hakim Hotelbeheer
Hi, Thank you for leaving us an amazing review. our staff will be happy to read your feedback. It will be our pleasure to have you again as our guest in your next visit. Thank you Regards, Cherry A. Hakim, General Manager The Jayakarta Lombok
4 / 5
door een geverifieerde reiziger

December in the hotel

Geplaatst op 21 dec. 2019 op Hotels
The hotel is right off the beach and has nice features to take beautiful photographs on, especially during sunset. Staff were kind and attentive but the amenities in the room could be updated. The side table of switches were really old. However the place was clean. This is a hotel that is more suited for domestic travellers so modest outfit would be best as swim wear.
Opmerking van Hotelbeheer
5 feb. 2020 door Cherry Hotelbeheer
Dear Fionna, Thank you for leaving a good review about your stay with us. We love to read that you enjoy the hotel atmosphere and the staff services during your stay. For the room amenities, I will do re-search and update it as soon as possible in order to increase our guest experience. Thanks again for the review, it help us to get better. Regards, Cherry A. Hakim, General Manager
4 / 5
door een geverifieerde reiziger

Geplaatst op 11 dec. 2019
Opmerking van Hotelbeheer
5 feb. 2020 door Cherry A. Hakim Hotelbeheer
Hi, Thank you for the score you give us. We appreciate it. Regards, Cherry Abdul Hakim General Manager
Terug naar hotelpagina 1 - 10 van 92 beoordelingen Volgende