Geplaatst op 28 mrt. 2024
The room is not clean at all. There are long hairs on the bathroom floor from previous guests. The towel in the bathroom has holes on it suggesting it has been old. There’s no room service for our second day of stay. Since we only scheduled to stay 2 nights, we decided not to make a big fuss about it. But still, it’s feels unacceptable for not providing room service and didn’t give us an explanation .
The front desk was not helpful. We tried to call the front desk from our room and it took at least 10 minutes for the call to get through. The lady who answered our question didn’t seem to be friendly nor patient. She hang up on us quickly before we could ask another question.