Op basis van 7.153 geverifieerde beoordelingen
4,4 Hygiëne kamer
4,3 Service & personeel
4,4 Comfort kamer
4,4 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 30 jun. 2023
Average (maybe even below average) hotel for a premium price! We visit Vegas every year and we expected much more from Aria. Customer service is not good and our room had many flaws. After complaining at the end we received a little refund.
For this price you better stay at Bellagio or Cosmo.
Opmerking van Hotelbeheer
30 jun. 2023 door Guest ExperienceHotelbeheer
Dear Soheil,Thank you sharing your review regarding your stay at ARIA. Your insights and perspectives are incredibly valuable to us. We are deeply saddened to hear that we did not meet your expectations during your stay. It is our priority to ensure that each one of our guests feels welcome and is provided the absolute best experience. We understand that the issues you faced created a trip that fell far below expectations. Please accept our sincerest apologies for any disappointment you have encountered with our customer services and accommodations. We take the feedback from our guests very seriously, and always looking for ways to improve our service and products. Thank you again for taking the time to share your thoughts with us. We hope to have the opportunity to better serve you in the future.
door een geverifieerde reiziger
Geplaatst op 16 apr. 2024
Great stay!
door een geverifieerde reiziger
Geplaatst op 16 apr. 2024
I had to pay resort fees at check-out even though I thought they were covered when I paid through Expedia. Check-in took 30 minutes longer and then they gave me two room numbers. It took even longer to check out on a Friday morning after a conference with over 30K attendees in town and there were only 3 people working the front desk.
door een geverifieerde reiziger uit Santa Ana
Geplaatst op 15 apr. 2024
My husband and I loved our stay. The staff were very kind and helpful. The view from our room was amazing.
door een geverifieerde reiziger
Geplaatst op 15 apr. 2024
Staff is friendly. Place is beginning to look rundown. Stains in room carpet. Furniture looking worn. And the whole idea of being charged for everything they can is becoming insulting.
At one point there was a young man hanging in the hallway all morning long and afternoon. I don’t think security ever noticed.
Curious to about these two beautiful metal Chinese dragon sculptures out in front of the entrance. Not sure if it was intentional or vandalism. The eyes were painted red. Which looked to be cheap red paint and smudging looking. Like a fourth grader painted them with their fingers.
door een geverifieerde reiziger
Geplaatst op 15 apr. 2024
Overpriced for over $500 bucks /room/ night for 2 ppl with just like a standard room and even u have to pay $25 buck for a bottle of water in the room.. just a room for sleeping and nothing more.. everything just overpriced here .. it’s not worth it…
door een geverifieerde reiziger
Geplaatst op 15 apr. 2024
All employees at Aria are polite, helpful, nice and always willing to help out guest. We greatly appreciated the assistance from the hotel concierge.
door een geverifieerde reiziger
Geplaatst op 15 apr. 2024
Limpieza
door een geverifieerde reiziger
Geplaatst op 15 apr. 2024
loved our stay
door een geverifieerde reiziger
Geplaatst op 15 apr. 2024
Nice place.
