Les notes se basent sur un nombre total de 431 avis vérifiés
4,7 Propreté de la chambre
4,6 Services et personnel
4,6 Confort de la chambre
4,5 Conditions de l'hôtel
Avis Expedia vérifiés
par un voyageur vérifié
Hôtel classique, pas d'extra.
Publié le 3 déc. 2016 sur HotelsIl est dommage de ne pas avoir profiter de la piscine et du jacuzi : pas assez conviviale, trop à la vue de tout le monde.
Petit déjeuner un peu léger.
Mais dans l'ensemble, séjour agréable.
par un voyageur vérifié
Publié le 15 avr. 2024
Supe friendly staff. Comfortable accommodations
Commentaire laissé par : Direction de l'hôtel
17 avr. 2024 par General Manager, Direction de l'hôtel
Dear Shawn,Thank you for your feedback! We're pleased to hear that you found our staff super friendly and your accommodations comfortable. Your satisfaction is important to us, and we appreciate your comments. We hope to welcome you back for another great stay soon!Sincerely, Jessica WhaleyGeneral Manager
par un voyageur vérifié
Publié le 16 mars 2024
Commentaire laissé par : Direction de l'hôtel
18 mars 2024 par General Manager, Direction de l'hôtel
Dear Stephanie,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Jessica WhaleyGeneral Manager
par un voyageur vérifié
Publié le 10 mars 2024
Commentaire laissé par : Direction de l'hôtel
1 avr. 2024 par Hotel Manager , Direction de l'hôtel
Dear Veronica,Thanks for the stay and your appreciation with a five-star rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Jessica WhaleyGeneral Manager
par un voyageur vérifié
Publié le 30 janv. 2024
Very rude front desk!
Commentaire laissé par : Direction de l'hôtel
20 mars 2024 par General Manager, Direction de l'hôtel
Dear Rebecca,Thank you for your feedback and for choosing to stay with us. We're deeply sorry to hear about your experience with our front desk staff. Providing excellent customer service is our priority, and we apologize for any rudeness you encountered. Your comment will be addressed by our team to ensure that all guests are treated with the utmost respect and professionalism. We appreciate your understanding and hope to have the opportunity to provide a more pleasant experience during your next stay.Sincerely, Jessica WhaleyGeneral Manager
par un voyageur vérifié
Publié le 27 janv. 2024
Nice and clean
Commentaire laissé par : Direction de l'hôtel
28 janv. 2024 par General Manager, Direction de l'hôtel
Dear Cecil,Thank you for your feedback! We're glad to hear that you found our hotel nice and clean during your stay. Your satisfaction is important to us, and we appreciate your rating. We hope to have the opportunity to welcome you back for an even better stay next time!Sincerely, Jessica WhaleyGeneral Manager
par un voyageur vérifié
Publié le 17 janv. 2024
Commentaire laissé par : Direction de l'hôtel
18 janv. 2024 par General Manager, Direction de l'hôtel
Dear Jessica,Thank you for the 5-star rating. We believe in providing a great combination of hospitality, comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure. We look forward to serving you again.Sincerely, Jessica WhaleyGeneral Manager
par un voyageur vérifié
Publié le 13 janv. 2024 sur Hotels
Booked this hotel because of pool and hot tub .but when we got their neither was opened. They were working on it. So b we waustef the money going . No refund or rebate was.offered. but room was clean and everthing else was ok
Commentaire laissé par : Direction de l'hôtel
14 janv. 2024 par General Manager, Direction de l'hôtel
Dear Brian,We apologize for the inconvenience you experienced with the pool and hot tub during your stay. We understand the frustration, and we appreciate your understanding as we work to address these amenities issues. It's good to hear that you found the room clean and other aspects satisfactory. We hope to have the opportunity to provide you with a more enjoyable experience in the future. Sincerely, Jessica WhaleyGeneral Manager
par un voyageur vérifié
Publié le 27 déc. 2023
Commentaire laissé par : Direction de l'hôtel
29 déc. 2023 par General Manager, Direction de l'hôtel
Dear Janet,I want to thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely, Jessica WhaleyGeneral Manager
par un voyageur vérifié de Raytown
Publié le 26 déc. 2023
Truly one of the nicest rooms we’ve stayed in for the price. Staff was amazing, friendly and welcoming. Pool heater was broken, pretty cold, but we enjoyed the hot tub. Breakfast was fresh and a good variety each morning. Lobby and eating area was spacious and very clean. We will come back for sure!
Commentaire laissé par : Direction de l'hôtel
27 déc. 2023 par General Manager, Direction de l'hôtel
Dear Lani,Thank you for the perfect 5/5 rating! We're delighted to hear that you found our rooms to be one of the nicest for the price and that our staff was amazing, friendly, and welcoming. We apologize for the inconvenience with the pool heater but we are glad you could still enjoy the hot tub. It's great to know that you appreciated the fresh and varied breakfast, as well as the spacious and clean lobby and eating area. We look forward to welcoming you back for another enjoyable stay in the future!Sincerely, Jessica WhaleyGeneral Manager
