Les notes se basent sur un nombre total de 960 avis vérifiés
3,6 Propreté de la chambre
4,0 Services et personnel
3,7 Confort de la chambre
3,5 Conditions de l'hôtel
Avis Expedia vérifiés
par un voyageur vérifié
Publié le 15 avr. 2024
Excellent
Commentaire laissé par : Direction de l'hôtel
17 avr. 2024 par Manager, Direction de l'hôtel
Hello javier,We appreciate your positive feedback and are delighted to hear you had an excellent stay with us. Our team strives to provide exceptional service to all our guests. If you have any future concerns, please do not hesitate to reach out to us.
par un voyageur vérifié
Publié le 9 avr. 2024
Construction at entrance.
Commentaire laissé par : Direction de l'hôtel
10 avr. 2024 par Manager, Direction de l'hôtel
Hello John,We appreciate your feedback regarding the construction at the entrance. Our team is continuously working to enhance our facilities for a better guest experience. Should you have any further concerns, please feel free to reach out to our management team. Thank you for bringing this to our attention.
par un voyageur vérifié
Publié le 7 avr. 2024
Commentaire laissé par : Direction de l'hôtel
9 avr. 2024 par Manager, Direction de l'hôtel
Hello Sharita,We appreciate you choosing our hotel for your stay. If there's anything more we can do to enhance your future visits, please don't hesitate to contact us directly. We hope to welcome you back soon!
par un voyageur vérifié
Publié le 6 avr. 2024
The entire staff was absolutely amazing💪 the only issue was the shower was a little old but maintenance came right over and fixed the issue
Commentaire laissé par : Direction de l'hôtel
9 avr. 2024 par Manager, Direction de l'hôtel
Hello Ruby, We appreciate your kind words regarding our staff. Thank you for bringing the shower matter to our attention; we're pleased our maintenance team promptly addressed it. Your feedback helps us improve our services for all guests to enjoy their stay with us.
par un voyageur vérifié de fort worth
Publié le 4 avr. 2024
Commentaire laissé par : Direction de l'hôtel
9 avr. 2024 par Manager, Direction de l'hôtel
Hello tom, We're sorry to hear that you did not fully enjoy your stay. Please feel free to contact us directly with any specific feedback you may have so we can address your concerns and make improvements for the future. We appreciate your time and hope to have the opportunity to welcome you back for a better experience.
par un voyageur vérifié
Publié le 2 avr. 2024
Good
Commentaire laissé par : Direction de l'hôtel
5 avr. 2024 par Manager, Direction de l'hôtel
Hello claudia,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was good, and we hope to have the pleasure of hosting you again soon.
par un voyageur vérifié
Publié le 1 avr. 2024
Thanks
Commentaire laissé par : Direction de l'hôtel
5 avr. 2024 par Manager, Direction de l'hôtel
Hello Carmen,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!
par un voyageur vérifié
Publié le 1 avr. 2024
room cabinets were hard to open, bottom two drawers were nailed in. Bathroom french doors were stuck, and we could only use one side. Breakfast was not good.
Commentaire laissé par : Direction de l'hôtel
3 avr. 2024 par Manager, Direction de l'hôtel
Hello Enriqueta, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Your comments have been noted and will be shared with our team for further review and improvement. We hope you will consider staying with us again in the future to provide a better experience.
par un voyageur vérifié
Publié le 31 mars 2024
The staff is rude and the place is dirty
Commentaire laissé par : Direction de l'hôtel
2 avr. 2024 par Manager, Direction de l'hôtel
Hello Esmeralda, We are disappointed to hear about your experience at our hotel. We take all feedback seriously and will address your concerns appropriately. We strive to ensure our guests have a pleasant stay and we apologize for any inconvenience caused during your visit. Thank you for bringing this to our attention.
par un voyageur vérifié
Publié le 28 mars 2024
.
Commentaire laissé par : Direction de l'hôtel
29 mars 2024 par Manager, Direction de l'hôtel
Hello Maribel,We appreciate you taking the time to share your feedback with us. We regret to hear that your experience did not meet your expectations. We encourage you to reach out to our management team to discuss your concerns further. Your input is valuable to us as we continuously strive to improve our services.
