Geplaatst op 12 mrt. 2024
This looks like an old hotel by the airport , looks okay from the outside but rooms have a very poor, awkward floor plan, not that clean and they have the nerve to charge for parking for your car when you are staying at the hotel, even if you are a Hyatt member. The parking $10-$20 daily fee is not disclosed at time of reservation.
Opmerking van Hotelbeheer
12 mrt. 2024 door Customer ServiceHotelbeheer
Marc, we're sorry to hear your stay did not meet your expectations. Your feedback regarding the unusual room layout and cleanliness is noted. Moreover, we acknowledge your concerns about parking fees which might have been unexpected. It's unfortunate that you did not feel this was clearly communicated during your booking process. Your feedback is valuable and we will certainly forward this to the concerned team for future improvements. Please feel free to reach out to our colleagues for any confusion during future stays. We hope you will consider giving us another opportunity to serve you better.